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... a nightmarish idea comes to me:
What if "haha" was in a relationship with "mister better"? Hmmm?
What a horror! I can't even imagine the offspring!
No! Wake me up! It's a dream!-
Only bitterness !!!!
Stop tearing each other apart (please don't attack me for this term).
I am surprised that a moderator isn't intervening.
You are straying from the topic, you have slipped into saying nasty things all around: be charitable, if only a little.
Of course, this connection problem is very frustrating, but.... still.... you all work, so you should know that everywhere there are also conscientious employees trying to help customers!!!
Leave these social security employees alone, who have tried, wasting their time, to help you.
You could have responded calmly and elegantly, thanking them, and explaining that their response couldn’t solve your problem.
It feels like watching a wrestling match! It's simply disgusting !!!!
There's no need to respond to me aggressively, because I won't bother wasting any more time on you.
Ameli, HAhaha don’t bother replying to them anymore: you tried to raise their awareness, but in front of stubborn and bitter people it's a waste of time.
They aren't worth it.- Good evening Brizi,
I am Rötolph from the "Sécu" forum. How is everything at home?
And especially, would you be available this weekend for a walk in the forest? I am tired of all this commotion down here and I am sure your calmness would perfectly soothe my adrenaline rushes, which are mandatory when frequenting this forum.
Miss Hahahahaha systematically declining all contact, I would be delighted if you could respond to my request for this upcoming weekend.
Thank you.
Best regards,
Good evening.
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Hello,
This message will not bring the slightest solution as I have been living the same ordeal since the beginning of July 2008.
The start of the connections was fine with the code sent by CPAM. It was also fine with setting up a personalized code after the initial connections using the default confidential code sent by CPAM. Then, since the end of June - beginning of July, no access was possible. Account locked (with the different attempts, it was to be expected). An email was sent to AMELI on July 2nd, with no response by 07/08/2008.
Furthermore, this AMELI login page is based on a very questionable concept:
- no message indicating the number of remaining attempts,
- no message indicating whether the error is related to the Social Security Number or the confidential code (although if this precision existed, it would increase the risk of hacking...),
- no direct URL with the Webmaster for a request (via email) to reset one's login (for example),
It's also surprising that in case of a problem, codes are sent by mail. AMELI could use the email address of the member (as in many websites). A week has passed since the first problems and the request for a code by mail. A week later, still no new code....
So, this email to confirm that you are not alone in experiencing this problem.
Best regards-
Hello,
We are already at the end of 2009. Despite several requests for new codes, we still can't connect (my husband and I). I just requested new passwords again. I'm desperate. Why did they change the website that was working fine?!
Hello to the savings for the social security with all these multiple pointless requests... -
Hello everyone
I also had a hard time because the welcome message for passwords and codes is not clear
If you haven't done so, you need to request a new code via your computer in the "forgot your code" option if yours is blocked due to trying it 3 times.
You will receive it by mail a few days after your request.
You enter this code in "current code," then you choose a code of your choice (minimum 8 digits)
You write it in new code and confirm it by entering it below (confirm) and then it works.
Good luck to everyone and I'm glad if I could help you.
Pavarotti
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Absolutely agree, especially since I wouldn't have thought to search on this forum for the Social Security site either, fortunately Google is here :)
For a mass action, I too am more than willing to sign, but there aren't many of us here and I haven't seen anything else :( -
Hello everyone,
having encountered the same problem as you, I would like to send you this little message.
I went through the "Health Insurance" page, then followed the information for the Ameli account, and I managed to log in. I hope it works for you.
Best regards, Evelyne-
Hello, could you please explain how you accessed my account? I have tried everything and I am unable to do it.
Thank you for your attention.- As indicated by the savior, you need to enter the confidential code that the social security sent you in the first box.
In the second and third boxes, choose a password made up solely of digits, no letters.
Indicate your chosen question.
It worked for me, while my first password, which included letters, did not work. (It didn't tell me why either. If I had waited for them, I would never have been able to log in.)
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Please note:
the new code must consist of ONLY NUMBERS, no letters; that was the source of my problems. -
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SUBJECT: UNABLE to access our AMELI account, it's locked, even with the code.
Hello,
Same for us, we've tried to connect 4 times.
It's always impossible...
We're doing the same steps and getting the same result.
Can't open an account.
We'll try with Internet Explorer next time.
Alright, let's go for a new code...
Good luck.
Pseudoludo -
Aïe Aïe Aïe, I am suffering from the incompetence of the CPAM in resolving this AMELI.fr account issue; I am on my 6th temporary code and it still doesn't work!!! Simplify your life, don't sign up because you won't receive paper statements once registered, and that's the beginning of hell... No one answers the emails sent... you are no longer informed about your reimbursements... and you struggle like a dog!!!
This site is pure CRAP that is supposed to save you time, but in fact it's the complete opposite; I would say it makes you sick, it’s nauseating how its operation and the administrators who manage it are of ULTIMATE incompetence. I don't even know if they know what a keyboard is or even a key!!!
No, I’m not exaggerating; I am disheartened by the money invested in such tools or service providers who are unable to do what they are paid for!!! Thank you, Mr. SARKOZY, for helping your fellow citizens (perhaps it’s intended to delay or forget to reimburse your cash cows, oops... I mean those fools in France who work hard and are regularly drained as they are in the middle class and who are not helped). Well, I think I’m going off-topic, but it feels good to vent!!!
So good luck to all those who have entered the AMELI.fr matrix; for the others, FLEE!!!
Good evening- Well seen, my friend, that's exactly the scam of the little president we have, and it's not likely to get better, with all these courtiers hanging around or from afar and reciting the official speech like calves in the different administrations. In short, good luck, I've given up on ameli.fr, I have some reimbursements, I'll wait.............have a good evening, Jojoh.
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Hello,
Desperately, I'm trying to open an ameli account, so I'm entering my social security number without the key and the next page is blank and unusable. Does anyone know a solution to fix this?
Thanks in advance. -
one more...
I would like to tell Ameli's husband that if there is a 90% usage error, the problem may not lie with the user but rather with the website interface... people may be stupid, myself included, but such a number is no joke! IT WOULD BE MORE THAN TIME TO USE LOGICAL WORDS AND REDO THIS F*****G HELP!!!! (sorry, I want to blow the provider's face off with a shotgun)
logically, a PERSONAL code is a username that can be clearly seen while entering it, yet when we are asked to change our PERSONAL code, we see it displayed as MASKED, it is actually a password, or a CONFIDENTIAL code
the solution is simple, and yet I am far from being a fool in computing but when things are not clear, they are not clear... the labels of the 3 fields need to be changed with clarity, logic, and precision.
I don't dare imagine the cost of all this but I think it's shameful
it's time to reassess things at the ministry or else to deflower Ameli...
ps: slight anger :) -
Thank you Amelie, I have received two codes, but after the third attempt, the account is locked.
I just called 3646 and they don’t know, neither does the social security.
Well, technology. -
First, "damp" without the "s", I insist
Then, we need to stick to the logic of other websites offering authentication, meaning using the same terms, namely: username + password and with just that, things would be nearly settled and goodbye to the slideshow, even for the upcoming events... why try to do things differently from everyone else for something so basic? It's simply idiotic.
As for me, I don't make incessant requests for new codes, I asked once and received once.
It's really not much to do... it's even distressing to the highest degree considering how grossly incompetence is demonstrated.
It's like using tables for HTML... but that's another subject... -
If you have antivirus protection, it could be the antiphishing that is blocking access or a link that is not activated.
I solved the problem, but somewhat by chance. -
Hello,
I have serious problems with these lazy people too!!!
On September 4 (or 6, I don’t remember), I went to my office in the 92.
I asked to transfer my file from the 03 office to the 92 office, as I had moved.
The guy took all the necessary documents from me. I took the opportunity to fill out my paperwork for changing my bank account and my primary care physician...
Only, faced with a heap of incompetence and laziness, my file took ... 4 months of delay!!!
The transfer should have taken a month (which is already quite a lot).
So a month later, I go back to my office in the 92, because I haven't received anything! The guy in front of me says
"It must be a postal issue. Come back in 2 weeks."
Two weeks later, nothing ... The same guy’s response
"Oh, yes, anyway, we're changing the computer system, for 10 days we can’t do anything! Come back in 15 days, it will be sorted!"
Not even embarrassed to take a month late and to come up with the phrase "come back in 15 days"!
Anyway, I come back 15 days later and there:
"It’s probably the 03 office that has the delay. Come back in 15 days, they will be done."
This person with limited mental capacity didn't even bother to check.
When 15 days later I still have nothing, I go back to see him... I suggest he call the 03 office to see what’s going on...
"It’s not my job to call them! Otherwise, I'll never finish!!!"
"Well, and me, I keep coming to chase you every 15 days, I’m the one who can’t finish!" I reply.
"It’s not my problem."
Now that’s a response! Bravo! Anyway, I called them and sorted the situation out...
Only, in December, I still haven’t been reimbursed for my claims from October...
So I call... And there, I’m told that my account is closed and they can’t reimburse me...
The person with reduced brain capacity is starting to really get on my nerves!!!
What did he do with my bank account details and the forms I filled out!!!
Well, I fill out the forms again, but 2 weeks later, I’m reimbursed only 30% instead of 70%...
Because one person, I’ll let you guess who, must have lost the forms regarding my primary care physician!!!
I had to make complaints, and to this day, I’m still not reimbursed for my care form from 10/21/09... Amounting to 150 € by the way...
As for AMELI, I requested by phone that they send me a code... on December 17.
It’s February 2 and I still have nothing! It’s not for lack of chasing them! I had to call 4 times in January...
What a bunch of incompetent people!
I fear I’ll end up in a madhouse with them!!!
Good luck to all those dealing with them. -
My AMELI account has been blocked FOR 2 MONTHS, there is indeed a technician who can give me
A NEW CONFIDENTIAL CODE. I am 80 years old and I am unable to move outside of my home and make complaints to my health insurance due to lack of proof. SINCE EVERYTHING IS COMPUTERIZED.
Before the sudden cutoff from AMELI, I had written evidence to obtain from my health insurance, now I have no written evidence
Would you be so kind as to satisfy me by providing a temporary code that I will immediately change to a personal code.
Thank you for your response. Best regards
P.S. I am using Windows XP Mozilla Firefox. -
Well, here’s the question everyone is asking, including us... is there a way to know your social rights without going through...
1 an unproductive queue at the counter, my office is 35 km from home
2 an internet connection? I would so love to have someone on the phone.-
Hi Caljeun,
To know your social rights:
there's no point in going to the SECU. They won't tell you anything because they are there (or at least supposed to be) to ensure that you receive what you are entitled to.
To understand your rights and request the right things, I recommend that you make an appointment with a social worker (or a social worker).
If you want to know the number to call a social worker, check the Yellow Pages or call the town hall.
But don't go to the SECU, they are not there for that, and it's going to waste a lot of your time for nothing.
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I have exactly the same problem as you, it's really driving me crazy! I keep asking for a new code. I went to the social security office, where they requested a new code in front of me, also explaining my problem. I received the new code (without any further explanations regarding my issue), and yet... it's still the same, impossible for me to connect.
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fanfan79 April 8, 2010
I wrote to the director and I haven't received a response to get the sheets back like before, and nothing either. -
What a shame!
If you have health insurance and access it online, if they have reimbursed you, the Social Security has already processed it first.
The funniest thing is that I received a reimbursement with my AMELI code in July.
The reimbursements come from Limoges, that says it all about the mess. -
Hello,
I just tried to log in to my account on améli.fr and indeed I can't. I'm a bit relieved, I realize I'm not the only one. Are there others in the same situation as us? Is there anyone who can log in and help us? Thank you in advance. -
The problem is still not resolved and is unlikely to be: here is the last response I received to my latest harassment email =>
In response to your request, I inform you that a computer incident still prevents us from providing you with a temporary code to access our "your ameli account" service.
However, you can check the history of your reimbursements through our voice server "Allo Sécu" by dialing 3646 (communication at the cost of a local call) and having your 6-digit confidential code indicated on your breakdown statements.
This is an automatic copy-paste because I had just told them that I cannot do their 4-digit number nonsense because I am not with France Télécom, so it costs me too much.
They must be receiving requests by the hundreds and are not even reading them anymore :(
I will send a letter to the Minister of Health's office and I urge you to do the same. We'll see if it changes anything ..... -
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Unfortunately, it doesn't work, BINGO!
I'm on the 6th code and still no connection to that damn assured improvement space.
It's a mess at Social Security!
When I enter the new code that Social Security just sent me by mail, it says: Error check the provisional code or your social security number (in 13 digits of course) when I'm sure there's no mistake with my code or my social security number.
I'm going to write them a letter because by email they just send a new code while the problem isn't resolved. If it's not resolved yet, we need to write to the Minister of Health's office following LMQT message no. 27's advice.
If we were many, it could make them move -- at least we hope so!
That being said, I can access my reimbursements on the allosecu site: to do so, click on the following link: https://allosecu.jetmultimedia.fr/basdallo.htm
You need to enter your old 6-digit code which you will find on your social security statements.- A big thank you for the tip to connect to Allo Sécu (https://allosecu.jetmultimedia.fr/basdallo.htm) with my old 6-digit code: it works!
But still impossible to connect to Ameli despite numerous attempts over the past 6 months and requests for a new code that have gone unanswered from those lazy fools at the Sécu.
It really disgusts me to pay for the ads they run on TV for a system that's rotten to the core!
WELL DONE, SOCIAL SECURITY OFFICIALS.
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