In principle, you just need to search for the files (PMS.RES) in the Sage folder in Program Files and delete them, then perform maintenance on the Payroll Database, and it should work.
salikabe
Thank you very much. How do we perform maintenance on the database?
salikabe
Bonjour, comment faire la maintenance du logiciel Sage et RH 500?
kaz_aurelie
Volcano30, hello. I'm Aurélie. On my machine, Windows 10, SAGE 500 is installed but the PMS.RES files do not exist. It seems that under Windows 10 these files are no longer created.
Hello, I work for Sage and I may be able to help you Contact me at vanou2311@yahoo.fr Best regards
mylène
Hello, I work with Sage for payroll, my computer shut down unexpectedly and I can no longer open my file error 2501 it tells me that there is an open session but there is nothing
thank you
Mylène
salikabe
Hello Mr., I am working with the Sage Payroll & HR 500 software version 10.00. My machine crashed while the software was open, and now the software won't open anymore. Please, I ask for your help.
julbea
Hello, after almost finishing my DADSU, I made an update, but I received the following message: An unhandled exception has occurred in a component of your application. If you click on continue, your application will ignore this error and try to continue.
The object reference is not set to an instance of an object. The DADS U is displayed, but I can no longer access the data. Thank you for your help.
To solve your problem, do this - right-click on start-find program file-find pmssaari or pmssybel depends on the root where the payroll is installed - then find RaZRes which looks like a torch - click on it, a window will open - enter the code of the user who was connected just before the shutdown - click on reset NB: if the problem is resolved, it will show you a message indicating that the process has been successfully completed otherwise it will say: no process executed contact me if necessary: nikpasoro@yahoo.fr
Hi, I’m Emile, a computer scientist. By the way, three weeks ago my accountant's machine was attacked by ransomware. I managed to recover some data, but today we are trying to open SAGE and it is impossible; it displays the following message: RUNTIME 216 AT 00404DDE. SO I am reaching out to you to understand if this message is normal and what I should do to return the SAGE software to its normal state.
How do we perform maintenance on the database?
Can you help me please?