Problem with explorer.exe
Solved
manu
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cmonpseudoamoa Posted messages 311 Status Membre -
cmonpseudoamoa Posted messages 311 Status Membre -
Hello,
For the past 2 days, I haven’t been able to access my external hard drive; every time I try to open it, the message "explorer.exe has encountered a problem and needs to close" appears and everything disappears. I would like to point out that it's an Iomega drive.
When I send the message to Microsoft, they reply that the issue is coming from Power DVD, but I don’t have Power DVD on my C drive.
Thank you all for your help.
For the past 2 days, I haven’t been able to access my external hard drive; every time I try to open it, the message "explorer.exe has encountered a problem and needs to close" appears and everything disappears. I would like to point out that it's an Iomega drive.
When I send the message to Microsoft, they reply that the issue is coming from Power DVD, but I don’t have Power DVD on my C drive.
Thank you all for your help.
Configuration: Windows XP Internet Explorer 7.0
1 réponse
Hello
You need to check the integrity of this disk by running a fsutil dirty query C:
start -- run -- cmd
In the console, type: fsutil dirty query X:
Replace X with the letter of the disk or partition in question.
If you get the message “The volume X: is not clean,” you will need to run the check.
In that case, type the command chkdsk c: /F /R to repair the volume (option /F) and attempt to recover data from defective sectors (option /R).
You need to check the integrity of this disk by running a fsutil dirty query C:
start -- run -- cmd
In the console, type: fsutil dirty query X:
Replace X with the letter of the disk or partition in question.
If you get the message “The volume X: is not clean,” you will need to run the check.
In that case, type the command chkdsk c: /F /R to repair the volume (option /F) and attempt to recover data from defective sectors (option /R).