Unblock USB port access - Page 2

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syborg Posted messages 17 Status Membre 13
 
internet explorer 7
WINDOWS XP version 5.1 service pack 2
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syborg Posted messages 17 Status Membre 13
 
The location of the peripherals is always at 0. Is this normal?

Is it a virus? Yet Norton found nothing, and neither did Avast.
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jorginho67 Posted messages 15447 Status Contributeur sécurité 1 169
 
Good evening!
Yet Norton found nothing, nor did Avast. Having two antivirus programs at the same time creates a conflict!!
You should only have one! What can happen, on rare occasions, is that your USB ports may have unfortunately burned out; in that case, buy a PCI controller card and juggle with the hubs (unless you change the motherboard!). Otherwise, what is likely is that you added hardware to your PC and your power supply is not sufficient!
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See you!
Live life to the fullest!!! Life is so short!!!
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syborg Posted messages 17 Status Membre 13
 
my DVD-ROM drive is also no longer usable, not just the USB ports.
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jorginho67 Posted messages 15447 Status Contributeur sécurité 1 169
 
Well then!!! Is no perimeter working anymore?
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@ +
Live life to the fullest!!! Life is so short!!!
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syborg Posted messages 17 Status Membre 13
 
Yes, indeed, it's all the peripherals that are no longer readable, but they are recognized.
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jorginho67 Posted messages 15447 Status Contributeur sécurité 1 169
 
Hello !!
Try to do it like this, it's a solution I found in a document
1 - properly shut down the PC,
2 - unplug the power cord from the PC,
3 - press and hold the power button on the PC for at least 30 seconds,
4 - plug the PC back in and restart.

--

See you later
Live life to the fullest!!! Life is so short!!!
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syborg Posted messages 17 Status Membre 13
 
ok I will try
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syborg Posted messages 17 Status Membre 13
 
I tested the CD player and the USB stick, unfortunately "the admin still does not allow access to devices."
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Jied
 
Hello,

I had the same issue... and I found the solution here:
https://forum.hardware.fr/hfr/Hardware/lecteur-graveur/probleme-unite-optique-sujet_750250_1.htm

It works even if it's not an Acer PC.

You need to install the Acer Empowering Technology Framework before installing Acer eLock Management.
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syborg Posted messages 17 Status Membre 13
 
This is an Acer PC (Acer Power F6 to be precise).

I have "Empowering Technology" installed on my PC (from the start)

I don't think it's necessary for me to download it.

I have locked and unlocked all devices from the Acer Elock management.

But I still can't access the files on my devices (CD, USB stick, memory card, etc.).

I still receive messages depending on the device:
"The administrator has denied access to USB mass storage / 1394 mass devices."
"The administrator has denied access to CD / DVD Rom drives."
...
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jorginho67 Posted messages 15447 Status Contributeur sécurité 1 169
 
Good evening Syborg and thank you Jied for the solution!

@ +
Live life to the fullest!!! Life is so short!!!
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plastic16
 
Hello, I have exactly the same problem as you!!!
Did you solve yours, and if so, how???????
Thank you
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