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HP scanning unavailable

popopopo73 Posted messages 1 Registration date   Status Member Last intervention   -  
brucine Posted messages 24654 Registration date   Status Member Last intervention   -

Hello,

what operation for the function return


1 answer

Answer 1 / 1
Clarckos Posted messages 10045 Registration date   Status Contributor Last intervention   923
 

Hello.

Can you at least give us some context? It's a bit vague as a description of the situation.

Please note that you also have the native Windows scanning:

"Windows Fax and Scan"

 
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Kori-Kori Posted messages 2370 Registration date   Status Member Last intervention   408
 

Hello,

If you haven't already:

In the Microsoft store, Windows scanner

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brucine Posted messages 24654 Registration date   Status Member Last intervention   4 140 > Kori-Kori Posted messages 2370 Registration date   Status Member Last intervention  
 

Hello,

In this riddle, it's unclear whether it's the computer or the multifunction device that is HP and whether the issue lies with the connectivity or the software.

If it's a software issue (the printer is normally supplied but may not be compatible with Windows 11 if it's old), the HP Scan and Capture application has the advantage of offering more settings (for example, multi-page) and it works not only with HP printers.

It can only be found with the Koreans now, third link.

http://sh-oa.co.kr/bbs/board.php?bo_table=05&wr_id=3&device=pc&ckattempt=1

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brucine Posted messages 24654 Registration date   Status Member Last intervention   4 140 > brucine Posted messages 24654 Registration date   Status Member Last intervention  
 

There is of course also, for example, the assumption of a hardware failure of the printer or the absurd fact that in certain brands, scanning is refused if there is no ink.

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