Hello, due to an email input error.

Attila15789 Posted messages 2 Registration date   Status Member Last intervention   -  
Attila15789 Posted messages 2 Registration date   Status Member Last intervention   -

I entered an email address in the Apple Store where three digits were mistakenly interspersed, and I lost my password. As a result, I cannot update my computer. I sent an email to Apple to report my issue, informing them that my original email was correct, but they refuse, stating that this email is already in use.

Thank you in advance if someone can help me solve this problem.

2 answers

  1. Aliboron Martin Posted messages 3662 Registration date   Status Contributor Last intervention   992
     

    Try contacting Apple Support by phone, you will be able to explain yourself better. Or else at an Apple Store if there’s one nearby...


    Hello at your place!
    Bernard

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  2. Attila15789 Posted messages 2 Registration date   Status Member Last intervention  
     

    OK, thank you

    Best regards

    Serge

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