How to resolve "access violation"

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brountch Posted messages 33 Registration date   Status Member Last intervention   -  
brountch Posted messages 33 Registration date   Status Member Last intervention   -

Hello, I purchased the "Efficcess" software for life a few years ago, but it has ceased to exist and is no longer updated, downloadable, or repairable now. However, we can still continue to use it without any problem. But since yesterday, I have been getting an error message that prevents me from opening it: Application error.

Can you help me solve this problem? It's my electronic planner, and unfortunately, I have no backup. Thank you for your help; you would be of great assistance! If it's not possible to resolve this issue, could you recommend another comparable electronic planner, whether free or paid, it doesn't matter. Have a good day. Best regards, Brigitte

4 answers

  1. brountch Posted messages 33 Registration date   Status Member Last intervention   2
     

    Hello, thank you for your response. It's difficult to explain though. But fortunately, I was able to re-download this electronic calendar and so far everything is fine. Have a nice day. Brigitte

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  2. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     

    Hello,

     neither downloadable nor repairable at the moment

    Look -->> HERE <<--

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  3. NonoM45 Posted messages 1042 Registration date   Status Member Last intervention   5
     

    Hello Brigitte,

    The application is still apparently downloadable at the address
    Efficcess - Application on Amazon Appstore
    Let's see!
     

    Otherwise, you definitely need the source application in order to repair it.

    For another calendar, we would need to know exactly how you use it. But for me, it's not necessary to have a specific application for that.

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  4. brountch Posted messages 33 Registration date   Status Member Last intervention   2
     

    Hello, thank you both very much for your responses. I was able to download Efficcess again and re-enter my registration code. But curiously, my appointments and other information have disappeared since 2020. Too bad, but I will be able to use it again. However, where does this access violation problem come from? Have a great day everyone. Best regards, Brigitte

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    1. brucine Posted messages 25241 Registration date   Status Member Last intervention   4 182
       

      Hello,

      The message is cryptic and generic; it means that the program is not allowed to write to a specified but unrecognizable reserved memory area.

      Aside from hardware issues (RAM) or widespread Windows corruption, whether caused by malware or not, which would manifest more generally, the cause is nearly impossible to pinpoint.

      It could for example be due to corruption of the files of the software in question or the fact that the version of the software being used is not fully compatible with that of the operating system, or the interception of its files by third-party security software...

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