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Reset Stuck at 0%

Catou -  
MPMP10 Posted messages 47486 Registration date   Status Member Last intervention   -

Hello, I want to reset my son's Switch, but the reset stays at 0%, the cursor is spinning... as if it was lagging...

Thank you for your help


1 answer

  1.
    MPMP10 Posted messages 47486 Registration date   Status Member Last intervention   19 039
     

    Hello,

    In this case, it is very likely that the console is defective.

    https://www.nintendo.com/fr-fr/Assistance/Nintendo-Switch/How-to-reset-your-Nintendo-Switch-console-from-recovery-mode-1984303.html?srsltid=AfmBOoonmCTp_vcU2604L46iIUYIEH39jPvecYITqX8n3jmNR83nvEQg

    https://www.nintendo.com/fr-fr/Assistance/Contact/Repairs/Nintendo-Customer-Service-1962663.html

    https://www.nintendo.com/fr-fr/Assistance/Contact/Consumer-Service/Contact-Us-1106389.html?redirect=true#/

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