My dog ate the fiber.

Doggydog -  
brupala Posted messages 111934 Registration date   Status Membre Last intervention   -

Hello,

I am reaching out to you because my dog chewed the fiber cable. I would like to know if this is easily repairable or not. He chewed the white cable that comes out of the baseboard (it's the white cable from what I think is the PTO socket)... Will it be necessary to dismantle the baseboard or could a simple solder be enough to fix it all?

Thank you for your help!


8 réponses

spiralio Posted messages 5110 Registration date   Status Membre Last intervention   324
 

Hello,

And how is the dog doing?

Maybe it’s time to change his diet :)

https://www.altudog.com/blog/fr/aliments-riches-en-fibres-pour-chiens/

Well, sorry, my bad

---> I'm going out for a walk!


2
Doggydog
 

He loved it, now he's peacefully snoozing, I arrived too late, he didn't even get scolded ;)

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Pierr10 Posted messages 13769 Registration date   Status Modérateur Last intervention   5 807
 

Hello,

Apparently, it chewed the cable that comes from outside (PBO) to the white box (PTO) inside your home. The jumper that goes from the PTO to the box is much thinner. Additionally, it has torn off the PTO, which probably wasn't well-secured; the attachment is not visible in the picture.

In any case, the cable that comes from outside to the PTO inside your house is a single run. This means a technician who installed the PTO needs to come in to reinstall and completely replace this cable. I doubt it can be repaired.

Ask him to ensure a cleaner installation inside, either by protecting the cable or by placing the PTO so that the cable is not visible.

If the dog chews the jumper (that goes to the box), it’s not a big deal: it can be easily replaced.


What one understands well is clearly stated,
And the words to say it come easily.
(Boileau)

2
Doggydog
 

Okay, I will call! Thank you very much for all the detailed answers!

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georges97 Posted messages 14502 Registration date   Status Contributeur Last intervention   2 894
 

Hello,

could a simple weld be enough to fix all that?

Not really, no. Only a professional equipped with special equipment can carry out this type of welding.

It will be cheaper to have a technician from the operator come (probably one of their subcontractors) to replace the entire cable.

Unless you find one of the same length, avoiding bends.

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Doggydog
 

Thank you for your response. I'm attaching a photo of the "work": do you think we need to remove the baseboard?

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kaumune Posted messages 22694 Registration date   Status Contributeur Last intervention   5 156
 

I don't think the installer removed the baseboard

The cable must go through the wall at this point

But the PTO was like that, not secured?

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Doggydog > kaumune Posted messages 22694 Registration date   Status Contributeur Last intervention  
 

Yes, I don't use fiber but I would still like the installation to be neat just in case!

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brupala Posted messages 111934 Registration date   Status Membre Last intervention   14 417 > Doggydog
 

Hello,

From what we can see, the fiber itself doesn't seem to be cut. If you're not using it, we can't know for sure. However, regarding the state of the premises, it's not going to work, although the "loose" socket should have been reported at that time.

You should know that a fiber PTO is designed to be mounted with the socket facing down so that dust doesn't fall into the socket. Dust is the enemy of the laser beam that travels through the fiber.

However, if you're not using it, I wonder why there's a patch cord connected to it. It's suspended in the air and not going to a box or ONT device?

The connected patch cord has the advantage of protecting this end from dust, but on the other hand, the other end is exposed to all kinds of dirt, including dog slobber unless it has its little protective cap, but I doubt it.

Finally, you say you're going to report it to the operator, but who if you don't have a fiber contract? With the label on the PTO, you can figure out which OI (infrastructure operator or building operator) owns the fiber (these are the first two letters of the label), but you won't have their contact details.

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kaumune Posted messages 22694 Registration date   Status Contributeur Last intervention   5 156
 

Hi

Is it the cable coming from outside to the PTO or from the PTO to the PC?

If it's from outside, you can't do anything yourself, contact your ISP.

If it's the other part, you just need to buy a cable, called a patch cable

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georges97 Posted messages 14502 Registration date   Status Contributeur Last intervention   2 894
 

I don't see how you could replace the fiber without opening the baseboard.

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Doggydog
 

Will we need to remove the baseboards from the entire apartment or just the ones on the wall? Sorry for the silly question but I’m completely new to this.

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georges97 Posted messages 14502 Registration date   Status Contributeur Last intervention   2 894
 

Since you are a novice, it is better to call on professionals (who may not always be competent, by the way) rather than improvising a "repair," which can only be properly assessed with a visit.

See response no. 3

You can request a quote or the price for this type of intervention from the operator.

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pilou
 

Hello

It's easy, yes, it's either good or it's dead, you leave it or you change it. It can be expensive.

It's not an object you leave within reach of a dog, like a camera lens; it's in conduits behind the baseboards...

In the heart of Paris, a construction site cut a section of underground cable several meters deep, resulting in a complete internet outage while digging a trench, replacing a new cable with several hundred fibers for just a few that were cut.

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brupala Posted messages 111934 Registration date   Status Membre Last intervention   14 417
 

The digger is the natural enemy of fiber; it happens all the time everywhere, not just in Paris, but that's not our topic.

Puppies and kittens are more virulent in apartments, so are brooms.

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