Presentation issue with Zimbra

questioninfo1 Posted messages 305 Registration date   Status Membre Last intervention   -  
questioninfo1 Posted messages 305 Registration date   Status Membre Last intervention   -

Hello,

As a Free subscriber, the latter uses Zimbra for email management.

Free cannot help with this issue!!!

I have several accounts and for some time now, one of the accounts is displayed differently and is hardly usable.

I have several Free accounts managed under ZIMBRA. Usually, the layout looks like the ZIMBRA 1 image. On another account, I have the layout like in the ZIMBRA 2 image. This latter layout is very impractical (for me) and I would like to restore the layout of ZIMBRA 1. I can't find the solution.

Maybe I will find an answer here.

Thank you in advance.

Best regards.

PS I don't know if the 2 photos will appear??? Or how to upload 2 photos???


5 réponses

questioninfo1 Posted messages 305 Registration date   Status Membre Last intervention   14
 

Hello again,

I'm completing my previous message with the image of Zimbra 2 that did not go through.

It's this presentation that doesn't suit me, and I would like to see it exactly the same (apart from the content) as Zimbra 1.

Thank you

Best regards

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jee pee Posted messages 31912 Registration date   Status Modérateur Last intervention   9 947
 
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questioninfo1 Posted messages 305 Registration date   Status Membre Last intervention   14
 

Hello,

Thank you Jee pee for your help.

Unfortunately, this does not correspond to Zimbra.

Thanks anyway.

Best regards.

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Pierr10 Posted messages 13775 Registration date   Status Modérateur Last intervention   5 808
 

Hello,

What strikes me is that the logo is not the same; in the image of what you call Zimbra 2, there is a logo that resembles the one from zimbra.com (which doesn't allow access to the mail).

I have no explanations. It may be related to the server that your email account depends on. If it's something like that, there's nothing you can do.

I assume you have already clicked on View; it mainly changes the position of the elements.

Right-click where I indicate on the screenshot: everything should be checked.


What is well conceived is clearly expressed,
And the words to say it come easily.
(Boileau)

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questioninfo1 Posted messages 305 Registration date   Status Membre Last intervention   14
 

Hello,

Thank you Pierr10

including for your keen eye!

Indeed the logos are different, while I arrived the same way by connecting through https://zimbra.free.fr/

There is a difference in the addresses

For Zimbra 1 I have https://zimbra.free.fr/zimbra/mail#1

For Zimbra 2 I have https://zimbra.free.fr/mail#1

"Right-click where I indicate on the screenshot: everything must be checked."

On this screen I have no problem (it's indeed the layout I'm looking for).

The problem is with ZIMBRA 2 which does not have this layout, nor does it have the same logo as you yourself have observed.

Why? That is the question!!!

Thank you for your help.

N.B. What is "extraordinary" is the fact that Free cannot answer questions about ZIMBRA and that it seems impossible to contact ZIMBRA!!!

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jee pee Posted messages 31912 Registration date   Status Modérateur Last intervention   9 947
 

It should be remembered that at Free there are 2 Webmails, the original (called RoundCube) https://webmail.free.fr/

and the Zimbra version: https://zimbra.free.fr/

Initially (I don't remember if it is still the case), you had to request to switch to the Zimbra version to get 1GB (then 10GB). I have several accounts and like you, for 2 accounts, under Zimbra I have 2 different display formats.

On these 2 accounts, the header is different, but especially the Preferences/General modification page does not offer exactly the same options.

On the left, a so-called Free account from the RTC era, around 2000, and on the right, an account linked to my ADSL internet subscription from 2007. They were not created in the same way, and I only recently switched the one on the left to the Zimbra version.


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questioninfo1 Posted messages 305 Registration date   Status Membre Last intervention   14
 

Hello Jee pee

I have been using Zimbra for all my accounts for "some" years (I transferred them to Zimbra because of the larger volumes possible under Zimbra).

I use Zimbra quite infrequently, it's true, but this is the first time I've encountered this very impractical layout that I can't modify.

Moreover, why are the addresses not of the same nature and the acronyms different?

If only we could have contact with Zimbra or someone from Free who has this expertise!

Best regards

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