Potential driver virus issue

Parandar -  
bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   -

Hello, for a while now my PC has been crashing in certain games for no reason, and on rare occasions, I've even experienced blue screens with the error "IRQL driver not less or equal." During the crashes, the problem reported is usually a kernel violation.

The issue is that when I’m browsing the internet for tutorials to try to fix the problems, there is often a crash in the middle, or it doesn’t work in the Windows command prompt. That’s why I think it might be a virus. The problem/virus may come from a driver that prevents kernel isolation on Windows 11: STTub30.sys 3.0.5.0 published under the name oem14.inf, or STTub30.sys 3.0.5.0 with the name Generic STM USB Driver. These two things appear problematic, but I can't seem to locate or remove them with the tutorials I followed.

1 réponse

bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

I doubt this is due to an infection, to check, please do the following.

Download FRST.

Once downloaded save it to the desktop then right-click on FRST and choose Run as administrator you will have this:

Wait for the message the tool is ready to run to appear then click Scan


Attention, wait for the messages indicating that the scan is complete to appear.

At the end of the scan, you will have two text files on the desktop FRST and Addition.

Then send the FRST and ADDITION reports to https://www.cjoint.com/ then provide the two links generated by https://www.cjoint.com/ in your reply.


bazfile
Moderator/Security Contributor.
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