Error message when reopening exercise in SAGE COMPTA 50
Losange -
Hello,
Like every year during the closing of the accounting period, everything goes well until the window for reopening the new period opens.
I validate, and at the moment of validation, I receive two error messages (see below)
Reopening of the period
X·Error in the reopening registration
········Verification of the entry.
X·The entry must be balanced.
I’ve looked everywhere, tried again from scratch, but nothing works; I always face this same error every year.
Last year a friend managed to fix it, but I don’t know how he did it.
Who can help me.
I don’t want to pay €20 a month just for one problem a year.
Thank you in advance.
3 réponses
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The problem you're facing is often due to an imbalance in accounting entries related to the closing of the fiscal year. Be aware that in accounting, everything needs to be balanced; debits must correspond to credits. Here, the software is indicating that the balance is not respected.
That is why it refuses to create the new fiscal year. You must first identify the entry that is causing the issue. To do this, you need to review all the entries of the year you wish to close, particularly those at the end of the year. It's possible that you have validated an entry that is not balanced. Once you find the entry, try to correct it and rebalance the debits and credits. Since this is a delicate operation, it may be wise to consult an expert.
If the problem persists despite this, it may be a technical issue with the SAGE 50 software itself. In this case, you have no choice but to contact their technical support, who will be able to help you resolve the issue.
Hello,
I have never encountered this issue.
However, if it occurs every year, one might wonder if the account for recording the result (through which accounts 6 and 7 are settled at closing) has been deleted.
You should check that, in the menu File / Settings / Accounting, under the Roots/Default tab, you have 120000 for profits and 129000 for losses set in the default accounts.
Best regards
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