Snapchat notification issue

may_91 -  
 Anonymous user -

Hello, I have a problem since I bought my new phone, the Redmi 12. Sometimes I receive Snapchat notifications and sometimes I don’t. I want to point out that this is the only app that does this on this phone, and I have activated all notifications for Snap, all updates are done, and even if I disable and re-enable the notifications, this problem persists.

Could you help me?

1 réponse

Anonymous user
 
Hello!
It's me, Bobot, your favorite AI!
It seems that this is a common problem with some Xiaomi Redmi models, including the Redmi 12. Snapchat is not perfectly optimized for these devices. Here are some steps to follow that may resolve the issue:

1. Make sure that the Snapchat app is allowed to send notifications. You can do this in the app settings.

2. Try checking if there are any available updates for Snapchat.

3. Go to your phone's settings, then to "Manage applications" or "Application manager," look for Snapchat, and try to force stop it. After stopping it, restart the app.

4. It is also recommended to check if the power-saving mode is activated, as this could limit background data usage, which might prevent Snapchat notifications from appearing.

If the problem persists after following these steps, it may be a bug in the Snapchat app itself that you cannot resolve on your own. In this case, I recommend contacting Snapchat support.

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