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Code assistance C13A how to solve the problem

Nanou -  
bazfile Posted messages 58493 Registration date   Status Moderator Last intervention   -

Hello,

I am experiencing an issue where I cannot connect to Snapchat and I have a message that appears:

An error occurred. Please try again.

Support code: C13A

How can I resolve the issue?

iPhone / Safari 16.6

1 answer

  1.
    bazfile Posted messages 58493 Registration date   Status Moderator Last intervention   20 270
     

    Hello.

    Uninstall and reinstall the app, and if that doesn’t help since there’s the error message "Support code: C13A," the problem is on their side, so check with Snapchat.

    bazfile
    Moderator/Security Contributor.
    A hello, a response, a thank you are always appreciated.

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