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Android box tv démarrage/réinitialisation page de marque

mohamedabdelhak Posted messages 7 Status Member -  
Panth33ra Posted messages 23105 Registration date   Status Member Last intervention   -

Hello

I bought an Android TV box (H96MAX RK 3528 M1), I used it for 3 weeks to watch YouTube videos.

One day, when I turned it on, it said no signal; I tried unplugging it and turning it on again, but it stays on the first page that displays the brand.

I tried to enter the boot menu with a cable behind the box, then I selected WIPE DATA FACTORY RESET.

It says this:

Formatting ...

ERROR ..................

ERROR...................

SEVERAL ERROR MESSAGES and nothing new, even when I tried to select reboot now, nothing shows up.

Please, can someone help or guide me?

3 answers

Answer 1 / 3
Panth33ra Posted messages 23105 Registration date   Status Member Last intervention   Ambassadeur 2 360
 

Hello,

Your Android TV Box was new when you bought it and in which store?
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mohamedabdelhak Posted messages 7 Status Member
 

this is when I tried the reset

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Answer 2 / 3
madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 483
 

Hello
It looks like a failed update.
Either you find a way to reset the box to factory settings, or you need to contact support.

Best regards
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mohamedabdelhak Posted messages 7 Status Member
 

here is when I tried to do a factory wipe reset

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Answer 3 / 3
mohamedabdelhak Posted messages 7 Status Member
 

New TV box, I bought it on 08/23/2023 (almost a month ago) from a store selling electronic equipment; it's all brand new.
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madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 483
 

And?

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Panth33ra Posted messages 23105 Registration date   Status Member Last intervention   2 360
 

Hello,

As madmyke rightly points out, you should either contact the support for your equipment or reach out to the store that sold it to you. The warranty is for 2 years.

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