Reset Danew DBOOK 111 Closed

Question

Hello, I would like to find the steps to perform a factory reset on a Danew DBook 111 when I don't have the password. I can only find information for model 110, the manufacturer in their FAQ says to click on a link that doesn't exist, and they don't respond on Messenger. Thank you.

P.S.: The answer provided on a similar subject was not valid, namely pressing on/off :-D.

rg54 · Accepted Answer

Hello, I have exactly the same problem with this model. I think that this computer offered with a magazine deal is just a nice scam to get us to call customer service, which costs an arm and a leg. Bravo for the ecology...

RV54 · Answer

I have the same problem and I can't find a solution

corrado076 · Answer

good evening I found this: https://forums.commentcamarche.net/forum/affich-36746203-probleme-mdp-perdu-sur-dbook110-danew#:~:text=Il%20faut%20utiliser%20un%20trombone%3A%20l%27ins%C3%A9rer%20dans%20le,yes%20puis%20apr%C3%A8s%20la%20r%C3%A9initialisation%20choisir%20reboot%20system is this the method you tried? best regards  if it doesn't fit on a computer, we don't force it. when we don't know, we can't guess.

RV54 · Answer

Hello. I tried the paperclip method. There’s a small hole next to the headphone jack. I pressed with a paperclip in that hole where there’s a switch and at the same time on power. The blue power light turns on but the screen remains black. ???? Thanks

corrado076 · Answer

Hello Normally (at least according to the user manual), the hole next to the headphone jack is for the microphone: https://danew.fr/supportproduit/notebooks/DBook%20111/manuel/MANUEL%20DBOOK111.pdf The reset hole is located under the laptop. Best regards  On a computer, if it doesn't fit, don't force it. When you don't know, you can't guess.

RV54 · Answer

Yes, I saw that too, but it's incorrect. The microphone is in front of the vol+ and vol- buttons. Thanks

RV54 · Answer

And I'm convinced that, like the dbook110, there's something to do with the switch that I'm sure is located next to the headphone jack, but the procedure for the dbook 110 doesn't work for the 111. The screen stays black as soon as I press the switch and power. Either there's another button to press, or I need to boot from a USB or SD card, or the dbook111 is defective from the start. Apparently, I'm not the only one having the startup password problem. Thank you

corrado076 · Answer

I'm sorry, but I won't be able to help any further. Best regards  If it doesn't fit on a computer, we don't force it. When we don't know, we can't guess.

casimire666 · Answer

Hello to try Hotline Number: 0899 782 728 (0.45 euros/minute)

dolus6tem · Answer

Hello everyone, I have exactly the same problem, after restarting a Danew Sbook 111 it asks me for a code that I don't know and most importantly, that I didn't set.  You can definitely feel with a paperclip that the small hole next to the headphone jack leads to a button, but when you hold it down at startup the screen remains black... I also tried starting with the volume up button pressed, but it starts normally and asks for this code... If you find the combination to access the hidden menu I would be thrilled!

corrado076 · Answer

Hello Could you please provide a photo of the underside of the laptop? Best regards  For a computer, if it doesn't fit, we don't force it. When we don't know, we can't guess.

RV54 · Answer

There are 9 screws, one with a white guarantee sticker, 2 speakers, and 4 feet. I even removed the 4 feet but found nothing underneath. ????

corrado076 · Answer

Have you tried the PC turned on, pressing the "reset" (the switch)? Or with the PC turned off, holding down the switch for 15/20 seconds?  On a computer, if it doesn't fit, we don't force it. When we don't know, we can't guess.

Henryti51 · Answer

I also have the same problem. When you take the computer apart, there is a button near the microphone light. My grandparents also won it in a magazine ad... If you could help us, I would be delighted. Sincerely.

gg61 · Answer

same issue with the danew111 via magazine offer, password blocked, hard reset in the upper right + powerON > KO, screen remains black. I’m looking to boot via USB stick and perform a factory reset. Otherwise, it could be a scam, defective tablet. I just registered with the serial number on the danew site.

joel · Answer

Hello, have you found a solution for gg61 because I'm having the same problem with my ddbook111 and it's impossible to initialize it with reset+power. I also have a black screen. thank you for your help

Nephilix · Answer

Good evening, I provide IT assistance. A client asked me to unlock their Danew Dbook 111 tablet, which was given with a magazine subscription. Indeed, when trying to unlock the session, a code was required which my client did not have. To reset the tablet, you need to follow the procedure below (approximately, I will just describe what I did): 1 - Remove the 9 screws on the back of the tablet to open it 2 - Remove the back of the PC (with a knife, slide around to unclip it gradually) 3 - Once the back is removed, you will notice on the right a small black button (near the headphone jack) 4 - Turn off the tablet 5 - Press and hold the reset button, and turn on the tablet. You will reach a system menu 6 - Use the arrows to navigate to the "Wipe data/factory" menu (or equivalent... I don't remember the exact wording) 7 - Select the reboot option afterwards 8 - On the next reboot, I got stuck on the "Danew" logo display, so I turned off and on the tablet 9 - Then, miraculously, I reached the tablet activation menu (and indeed, surprise, there is a step to "lock" the tablet with a code) 10 - Put the back and screws back on when everything is good And there you go, I hope this process will help you. Best regards,

Stumpy64 · Answer

Good evening everyone I managed to unlock the Dbook 111 PC by doing this: I inserted a 64GB micro SD card on the left side, turned on the PC, and typed the password "1111", and miracle, it works perfectly I hope it works for you too. Have a good evening Stumpy64

VaN · Answer

To anyone passing through here looking to factory reset the Danew Dbook 111 (password unobtainable on my part), the procedure is very simple: Under the computer, there is a small hole on one of the sides. You need to insert a needle or a paperclip until you hear a small click, and then restart the computer while pressing down in the hole. The computer will boot into a BIOS menu, and you need to select Reset Factory.

Mayol · Answer

Hello

Thanks to Nephilix. Below is what I executed.

To reset the tablet 111

1- With a paperclip, through the small hole (under the tablet on the USB side), press and hold while turning on the tablet. You will access the system menu.

2- Navigate using the arrows to the menu "Wipe data/factory". Press enter.

3- Move using the arrows to the menu "reboot"

4 - During reboot, it gets stuck on the logo, restart the tablet.

5- Follow the instructions. Set a password, it will prevent this problem again. To reset

1- With a paperclip, through the small hole (under the tablet on the USB side), press and hold while turning on the tablet. You will access the system menu.

2- Navigate using the arrows to the menu "Wipe data/factory". Press enter.

3- Move using the arrows to the menu "reboot"

4 - During reboot, it gets stuck on the logo, restart the tablet.

5- Follow the instructions. Set a password, it will prevent this problem again.

Nemissimo1 · Answer

On the danew 111, in case of a forgotten password, you need to press the button located under the PC (to the left) with a paperclip until you hear a small click and simultaneously press the start key.

You can then choose wipe data, factory something... settings?

Anyway, we start from scratch, factory settings.

Kr · Answer

Try the password 1234, it worked for me!

Reset Danew DBOOK 111

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