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Application not compatible with the latest version of Android

mistero39 Posted messages 173 Status Member -  
 Anonymous user -

Hello,

My La Banque Postale app no longer gave me access to my card settings. I uninstalled it and now it doesn't match the latest version of my operating system. And the latest news is that it has disappeared from the Play Store!

What should I do? Thank you for your forthcoming help.


4 answers

Answer 1 / 4
Anonymous user
 

Hello, I have access to my customer space for La Banque Postale on Android without using the app, I went here on their website

https://www.labanquepostale.fr/particulier/comptes-et-cartes/espaces-clients/banque-en-ligne.html and once there, you just need to tap on the three dots at the top right, then > add to home screen, you will be able to access it like that afterwards, with

this icon that will appear on your smartphone
5
Answer 2 / 4
BunoCS Posted messages 436 Registration date   Status Moderator Last intervention   3 930
 

Hello,

The "issue" comes from the rules of the Play Store and the app. For the past few weeks/months, the Play Store has not offered apps that do not target the latest version of Android on these phones. LaBanquePostale must therefore update its app to comply with the new rules.

@+
Buno, Moderator
The urgent is done, the impossible is underway. For miracles, provide for a delay...
1
Panth33ra Posted messages 23106 Registration date   Status Member Last intervention   2 360
 

Last updated... 10/07/2023... https://play.google.com/store/apps/details?id=com.fullsix.android.labanquepostale.accountaccess&hl=fr

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Answer 3 / 4
Toinie
 

That's exactly what's happening to me...
0
Anonymous user
 

Hello Toinie, what version of Android do you have on your phone? Because the latest version of the La Banque Postale app requires Android 9 or iOS 12.0 or higher. If you don't know, what brand and model is your phone?

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Answer 4 / 4
Panth33ra Posted messages 23106 Registration date   Status Member Last intervention   Ambassadeur 2 360
 

Hello,

The app is still available on Google Play... https://play.google.com/store/search?q=la+banque+postale+particulier&c=apps&hl=fr and it is still accessible.
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