Cursor that consistently jumps back
SolvedMisteryBean Posted messages 8948 Registration date Status Moderator Last intervention -
Hello,
After turning on my PC, I just noticed a rather unpleasant little problem: my cursor consistently goes back, in other words, when I type text, it moves back to the beginning of my line as if I were pressing the dedicated key above "End".
Could someone tell me what might be causing this and if I might have been infected?
Thank you in advance.
4 answers
RE_
No infection.
What does it give in safe mode?
=> You press the shift key (Arrow up above ctrl on the bottom left)
=> While holding it, you restart the PC
=> You will arrive at the startup options, you release shift
=> Click on Troubleshoot => Advanced options => Settings => Restart
=> The PC restarts, press the 5 key or F5 (4 or F4 without network)
=> You arrive at the desktop in safe mode with network
Hello
Let's start with a PC diagnosis:
Read the entire procedure carefully before posting the reports
Do not post them directly in the messages as they are unreadable and incomplete
The reports FRST.txt and Addition.txt are expected
All reports must be hosted on https://security-x.fr/up/ and you must indicate the obtained links in your response
---------------------------------------------------------------------------------------------
--> The SmartScreen filter may trigger an alert. Click on Actions or More information then click Run anyway
---------------------------------------------------------------------------------------------
--> Download the FRST version of Farbar, compatible with your system and save the file to your Desktop
--> For a 32-bit system
--> For a 64-bit system
How to know which version 32-bit or 64-bit is running on my system?
--> Wait for your browser to offer the download to save, without clicking anywhere, especially not on the sponsors of the page.
--> Close all applications, including your browser
--> Double-click on FRST.exe and click Yes to accept the Disclaimer
--> Under Vista, Windows 7 / 8 and 10, you need to launch the file by right-clicking -> Run as administrator
--> Wait until it indicates The tool is ready to run
--> In the main menu, click on Scan and wait during the analysis
--> At the end of the scan, the reports FRST.txt and Addition.txt are created. Post these reports in your next response.
--> The reports are saved in the same location as the tool and under C:\FRST\Logs
No need. The problem seems to be solved!
Thanks again for your help.