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RomainGA Posted messages 130 Registration date   Status Membre Last intervention   -  
brucine Posted messages 24409 Registration date   Status Membre Last intervention   -

Hello,

I need to reset my PC, but unfortunately, when I go to my settings and start a reset, an error appears: "We encountered a problem while resetting your PC. As a result, we didn't make any changes."

What should I do? Thank you

2 réponses

Réponse 1 / 2
Didi64_549 Posted messages 2761 Registration date   Status Membre Last intervention  
 

Hello,

what brand is the P.C. and what year is it from?

What system does it have in addition?
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RomainGA Posted messages 130 Registration date   Status Membre Last intervention   6
 

sorry for the delay...

PC running Windows 11 without a brand (created by LDLC)

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Didi64_549 Posted messages 2761 Registration date   Status Membre Last intervention   > RomainGA Posted messages 130 Registration date   Status Membre Last intervention  
 

Hi again,

A piece of advice: go ask for information at the LDLC that assembled it for you, just to find out how you should proceed without paying anything. If they're nice, they will give you advice.

Come back to keep us updated.

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Réponse 2 / 2
brucine Posted messages 24409 Registration date   Status Membre Last intervention   4 104
 

Hello,

The solutions to the most common causes (on Windows 10, but it doesn't change anything) are here; for the last resort solution (reinstallation), you will of course need to create a recovery USB drive, easiest done with Media Creation Tool.

https://www.malekal.com/rencontre-probleme-durant-reinitialisation-pc/
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