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BB10 setup blocked

James_4173 Posted messages 1 Status Member -  
 Stonic -

Hello,

I reset my Blackberry Q10, but after the setup, I am stuck. When I reach the WiFi login screen and connect, I have no option to proceed to the next screen to continue the setup. There is only the "previous" button, no "next." What should I do? Please, can you help me? Thank you in advance.

1 answer

Answer 1 / 1
Stonic
 

I had this problem on my Classic as well, and I resolved it by following the procedure in this video (in English):
https://www.youtube.com/watch?v=D0WkyXji04c

I recommend changing the language of the Blackberry to English to make it easier to follow the steps.

Good luck!
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