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Some videos are unreadable on the 2 TB USB drive.

Billy6210 -  
fabul Posted messages 42310 Registration date   Status Moderator Last intervention   -

Hello, on a 2TB USB drive I transfer about 100GB and then the following videos are no longer readable. However, everything works fine on the source hard drive. I have the same problem on other USB drives of the same size.


8 answers

  1.
    fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095
     

    Hello,

    If you purchased a drive labeled as 2TB innocently and without certainty, you have a fake 2TB drive.

    If you want to try to restore its actual capacity, do the following:

    Create a log by right-clicking in the ChipGenius window > Ok > Paste (here)

    https://www.softpedia.com/get/System/System-Info/ChipGenius.shtml

    Note: It may be perceived as a virus when it is not, due to the fact that it extracts information about the hardware (the USB drive in particular, which is what we want).

    If you want the latest version download here, but your antivirus might detect it (incorrectly)

    https://www.usbdev.ru/files/chipgenius/

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    1. Billy6210
       

      Thank you for the response, I'm testing it right away.

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    2. fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095 > Billy6210
       

      Sorry for the innocent misunderstanding, but many people get caught innocently.

      Some sellers label it as 32GB-2TB (Upgraded from 32GB, 2TB data can be stored but not displayed).

      (To avoid getting hit)

      In fact, sometimes it’s 32GB memory, but the rest of the 2TB is like ghost memory (That doesn't really exist)

      The firmware would need to be re-flashed for Windows to properly recognize it as 32GB, with no more files lost in the void.

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    3. Billy6210 > fabul Posted messages 42310 Registration date   Status Moderator Last intervention  
       

      No worries, I don't take offense for something so trivial ;-)

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    4. fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095 > Billy6210
       

      Present a report (LOG) and we will see if the key controller is known, and if it is possible to flash it.

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    5. Billy6210 > fabul Posted messages 42310 Registration date   Status Moderator Last intervention  
       

      Indeed, there is a capacity issue with these USB drives. Thanks again ;-)

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  2. Billy6210
     

    Description: [J:]USB Mass Storage Device (NAND USB2DISK)
    Device Type: Mass Storage Device

    Protocol Version: USB 2.00
    Current Speed: High Speed
    Max Current: 100mA

    USB Device ID: VID = FFFF PID = 1201

    Device Revision: 0000

    Manufacturer: NAND
    Product Model: USB2DISK
    Product Revision: 0.00

    Controller Vendor: FirstChip
    Controller Part-Number: FC1178BC

    Tools on web: http://dl.mydigit.net/search/?type=all&q=FC1178BC

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  3. fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095
     

    I believe you have the choice between two versions of the FirstChip tools

    FirstChip FC1178BC MpTools
    FirstChip FC1178/FC1179 MpTools

    https://www.usbdev.ru/files/firstchip/

    Try the latest versions first

    Like:

    FirstChip FC1178/FC1179 MpTools V1.0.5.2 (2022-06-01) ; FirstChip_MpTools_20220601.rar; size: 17,602,646 bytes.

    https://www.usbdev.ru/files/firstchip/fc1179mptools/

    You should have a Settings or Options button, but I believe there’s nothing to change

    You can press the Start or Start All button

    It will take a long time, but it should fix your USB drive

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  4. fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095
     

    When you finish updating the firmware, format your USB drive and check it with H2testw

    https://www.commentcamarche.net/telecharger/utilitaires/11535-h2testw/

    If Test finished without errors > Your USB drive has become reliable with its true size.

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    1. Billy6210
       

      Hello, after 7 hours of scanning there is an error message "fail, errorcode 9."

      I presume that's not good?

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  6. fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095
     

    These are things that can happen if the tool no longer contains the old data on the old memory.

    You can try the older versions of the program.

    https://www.usbdev.ru/files/firstchip/fc1179mptools/

    Including those from this page if needed

    https://www.usbdev.ru/files/firstchip/fc1178bcmptools/

    If necessary, the APTools can also help, to act like a kind of Hard Reset

    But sometimes if it doesn't recognize the memory it can deprogram it to the point that it is no longer recognizable by MPTool afterwards; it can be risky, but when needed, it’s necessary.

    FirstChip FC1178BC ApTools
    FirstChip FC1178/FC1179 ApTools

    https://www.usbdev.ru/files/firstchip/fc1178aptools/

    https://www.usbdev.ru/files/firstchip/fc1179aptools/

    You need to use MPTool after APTool.

    But it is not always necessary to use APTool; avoid it if you can.

    But in principle, it should go well; the FirstChip tools have not left me with bad memories.

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    1. Billy6210
       

      The USB key is no longer recognized.

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      1. fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095 > Billy6210
         

        By Windows, it's normal, since there was an error.

        The APTools or MPTools should recognize it, to make it usable.

        If one tool doesn't work, you try other versions of FirstChip MPTools

        Or APTools and then MPTools

        Until you succeed.

        https://www.usbdev.ru/files/firstchip/

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  7. fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095
     

    You will let me know when you have succeeded, then if you have other keys to do, you can still show me ChipGenius logs so we can find the necessary tools if possible.

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    1. Billy6210
       

      I started the program 4 hours ago, it is at 71% and it asked to insert the removable disk.

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      1. fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095 > Billy6210
         

        Did Windows ask that?

        You need to ignore Windows messages.

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  8. Billy6210
     

    Device 1
    IDs: 1/8, CEMap:1, ValidCE:1
    89 D3 AC 32 C6 00 00 00 00 00 10 43 00 00 00 00, OK
    FF FF FF FF FF FF FF FF 00 00 91 40 00 00 00 00, X
    FF FF FF FF FF FF FF FF 00 00 91 40 00 00 00 00, X
    FF FF FF FF FF FF FF FF 00 00 91 40 00 00 00 00, X
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00, X
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00, X
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00, X
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00, X
    Name: JS29F01T2ALCQK1(N38)(ToggleFlash)
    State: Ready
    ==============Low level information=============
    Scan level: Stand scan
    Ecc level: 12
    Optimize mode: Speed
    MP datetime: 2022-07-26 03:50
    Version: 1.0.5.2(H0038)_Cfg:20220601, stand version
    High mp times: 0
    ================================================
    LLF Tips:
    HLF Tips:

    Here is the key information via mptools

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    1. fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095
       

      It's not very telling information for me.

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    2. Billy6210 > fabul Posted messages 42310 Registration date   Status Moderator Last intervention  
       

      CAP 60000MB lockport fail

      I do not see the key on the PC

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    3. fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095 > Billy6210
       

      Did you run APTools?

      It indicates that it's a 64GB if that's the case.

      But it is not completely reprogrammed yet if you don't see it in Windows.

      Then it needs to be reprogrammed with the correct version of MPTools, which is not always easy to find, and you'll just have to try different versions.

      We start with the most recent versions, and if that doesn't work, we go back to older ones.

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    4. Billy6210 > fabul Posted messages 42310 Registration date   Status Moderator Last intervention  
       

      aptools doesn't see the key, I'm trying another version.

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    5. Billy6210 > Billy6210
       

      another version and still not recognized.

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  9. fabul Posted messages 42310 Registration date   Status Moderator Last intervention   6 095
     

    Note that sometimes the tool to flash it correctly may not have been released publicly yet, so you should check for new versions from time to time.

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