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Orange account blocked

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Arthur-92 -  
MPMP10 Posted messages 46962 Registration date   Status Membre Last intervention   -

Hello,
Today I received a message from my internet provider Orange:
"Suspicious activity has been detected on your Orange account. As a security measure and to protect your personal information, we have temporarily blocked your account (access to your customer area, your emails, and your Orange apps is blocked...)."
They are asking me to create a new password.
It seems serious, but I'm checking first...
Has anyone received this kind of message?
Thanks in advance,
Best regards.

3 réponses

Réponse 1 / 3
kaumune Posted messages 22694 Registration date   Status Contributeur Last intervention   5 156
 

Hi

Call 3900, they alone can tell you what it's about

The rest is just more or less "smoky" theories ..
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Réponse 2 / 3
Arthur-92
 

Thank you both.
I can send and receive emails but my "client area" is indeed blocked. I will call 3900 tomorrow morning...
Best regards.
2
MPMP10 Posted messages 46962 Registration date   Status Membre Last intervention   18 834
 

You're welcome.

0
Réponse 3 / 3
MPMP10 Posted messages 46962 Registration date   Status Membre Last intervention   18 834
 

Good evening,

Is the account in question really blocked or not?
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