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Hidden barcode slip in red

MAJUJU91 -  
contrariness Posted messages 338 Registration date   Status Membre Last intervention   -
Hello,

Since this morning I’ve been trying to print a Colissimo shipping slip but it’s impossible. Every time I print, the sheet comes out with the barcodes hidden by a red band, so it can’t be used.

I need to send my package as soon as possible. If anyone has any advice or answers, I’m all ears.

Thank you very much

4 réponses

Réponse 1 / 4
contrariness Posted messages 338 Registration date   Status Membre Last intervention   6 240
 
If you purchased your postage online, you can print your label at a post office using the colissimo number.
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Réponse 2 / 4
Panth33ra Posted messages 22982 Registration date   Status Membre Last intervention   Ambassadeur 2 333
 
Hello,
Which application do you use to print the barcode?

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Majuju91
 
I don't use any specific app, or I don't know, I go directly through my email (Outlook).
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Panth33ra Posted messages 22982 Registration date   Status Membre Last intervention   2 333 > Majuju91
 
Can you save this barcode as an image on the desktop?
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Majuju91 > Panth33ra Posted messages 22982 Registration date   Status Membre Last intervention  
 
It's going to be complicated because I use my phone to check my email and print since my computer is out of order at the moment.
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Réponse 3 / 4
T3chN0g3n Posted messages 5221 Registration date   Status Membre Last intervention   1 217
 
Hello,

There may be a recognition issue with the barcode "characters", try printing as an image if you find an option for that.

Best regards.
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Réponse 4 / 4
Majuju91
 
I'm afraid I don't know how to do that. What I forgot to mention is that I'm using my phone because my computer is out of order.
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