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Hidden barcode slip in red

MAJUJU91 -  
contrariness Posted messages 17903 Registration date   Status Member Last intervention   -
Hello,

Since this morning I’ve been trying to print a Colissimo shipping slip but it’s impossible. Every time I print, the sheet comes out with the barcodes hidden by a red band, so it can’t be used.

I need to send my package as soon as possible. If anyone has any advice or answers, I’m all ears.

Thank you very much

4 answers

  1.
    contrariness Posted messages 17903 Registration date   Status Member Last intervention   6 243
     
    If you purchased your postage online, you can print your label at a post office using the colissimo number.
    -2
  2. Panth33ra Posted messages 23135 Registration date   Status Member Last intervention   Ambassadeur 2 364
     
    Hello,
    Which application do you use to print the barcode?

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    0
    1. Majuju91
       
      I don't use any specific app, or I don't know, I go directly through my email (Outlook).
      0
      1. Panth33ra Posted messages 23135 Registration date   Status Member Last intervention   2 364 > Majuju91
         
        Can you save this barcode as an image on the desktop?
        0
      2. Majuju91 > Panth33ra Posted messages 23135 Registration date   Status Member Last intervention  
         
        It's going to be complicated because I use my phone to check my email and print since my computer is out of order at the moment.
        0
  3. T3chN0g3n Posted messages 69 Registration date   Status Member Last intervention   1 217
     
    Hello,

    There may be a recognition issue with the barcode "characters", try printing as an image if you find an option for that.

    Best regards.
    0
  4. Majuju91
     
    I'm afraid I don't know how to do that. What I forgot to mention is that I'm using my phone because my computer is out of order.
    0