How to access Freebox Subscriber Area

Epi.log Posted messages 29 Status Member -  
 nono -
Hello everyone,

I can no longer connect to my Freebox subscriber area, I am not getting the page I am looking for, here is where
I end up:



I did enter my username and password.

Can you help me?

Thank you in advance for your responses

E.L.

2 answers

  1. Epi.log Posted messages 29 Status Member
     
    Thank you for your response,

    I just tried with my phone number and the password that I requested from Free again
    and it doesn't work: Incorrect username or password
    What should I do?

    E.L.
    0
    1. jee pee Posted messages 31968 Registration date   Status Moderator Last intervention   10 010
       
      If "Forgot password" doesn't work because the contact email is no longer valid, there's still the phone support at 3244.
      0
    2. kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 160
       
      Hi

      For the Freebox subscriber area, it's an identifier starting with fbx followed by 8 digits (e.g. fbx12345678) at this address https://subscribe.free.fr/login/
      0
    3. nono
       

      I received an identifier and password but I still can't create my Free account.

      0