How to access Freebox Subscriber Area

Epi.log Posted messages 29 Status Member -  
 nono -
Hello everyone,

I can no longer connect to my Freebox subscriber area, I am not getting the page I am looking for, here is where
I end up:



I did enter my username and password.

Can you help me?

Thank you in advance for your responses

E.L.

2 answers

  1. Epi.log Posted messages 29 Status Member
     
    Thank you for your response,

    I just tried with my phone number and the password that I requested from Free again
    and it doesn't work: Incorrect username or password
    What should I do?

    E.L.
    0
    1. jee pee Posted messages 31883 Registration date   Status Moderator Last intervention   9 979
       
      If "Forgot password" doesn't work because the contact email is no longer valid, there's still the phone support at 3244.
      0
    2. kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 157
       
      Hi

      For the Freebox subscriber area, it's an identifier starting with fbx followed by 8 digits (e.g. fbx12345678) at this address https://subscribe.free.fr/login/
      0
    3. nono
       

      I received an identifier and password but I still can't create my Free account.

      0