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Dual boot Windows Ubuntu no sound on Windows

XXXDarkvador -  
mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   -
Hello,
I recently downloaded Ubuntu in dual boot with Windows, but I noticed that when I was on Windows, I no longer had sound in my speakers. However, I could restart my computer, go to my Linux partition, then restart and boot into Windows, and I would have sound again.
I should mention that I have sound when I'm on Windows until I go to my Linux partition.
But after multiple reboots, I no longer have sound on Windows; I'm starting to go crazy.
Does anyone have any ideas, please?

6 answers

  1.
    mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
     
    Hello,

    Windows and Linux are two independent systems, so it's likely a Windows issue. I don't think your sound card "remembers" anything when you restart.

    Some ideas:
    • Have you tried reinstalling your sound card driver in Windows?
    • What is the exact model of your sound card (copy and paste the result of 
      lspci | grep -i audio
      )? Have you tried to see if others with the same sound card had the same problem?


    Good luck!
    0
  2. XXXDarkvador
     
    I have uninstalled the driver several times but it doesn't change anything
    not sure I understood how to find my sound card but I have this:
    Speakers: (Connexant Smart audio)

    I've searched for a lot of solutions for my problem but restarting was the only one that worked.
    0
    1. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
       
      Open a terminal in Linux and type the command: 
      lspci | grep -i audio

      Example: 
      (mando@silk) (~) $ lspci | grep -i audio
      00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)


      Good luck
      0
  3. XXXDarkvador
     
    I have already tried reinstalling my sound card driver without any results,
    my sound card is a Connexant Smart Audio

    I think there’s something to configure in the BIOS to get everything back to normal, but I really can't find anything.
    0
  4. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
     
    At the risk of insisting, please report back to me the *exact* result of 
    lspci | grep -i audio
    , as it helps to facilitate the search.
    0
  6. XXXDarkvador
     
    Here is what I have
    00:1f.3 Périphérique audio : Intel Corporation Sunrise Point-LP HD Audio (rev 21)
    0
  7. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
     
    I looked into your sound card model, and people affected usually complain about a lack of sound following an update, but that has nothing to do with your issue.

    This discussion indicates that disabling the boot of Windows 10 is a credible explanation you could try.

    If the problem persists, I think you should ask your question on the Windows forum because, in my opinion, Linux is not to blame. Therefore, the most credible explanation would be a sound card that is improperly installed or configured under Windows, or maybe a virus.

    Good luck!
    0