View original (French)

Bride CPU

Lyrei -  
 Lyrei -
Hello,

I noticed that my processor was not using all its cores and threads through the CPU-Z software, which indicated that my processor had 2 cores and 4 threads when it is supposed to have 6 cores and 12 threads.

How can I fix this, and are there other components that are throttled like this?

The processor in question is the Ryzen 5 5600G installed on a GIGABYTE B550M DS3H motherboard.

Thank you in advance for your help.

4 answers

  1. Lyrei
     
    Hello, thank you for your help but the problem seems to be resolved:

    My processor cores and threads are now at the correct values, I just needed to install the latest AMD driver on the AMD Radeon software.

    So thank you both for your help and I wish you a great continuation.
    1
  2. jumulka Posted messages 12090 Registration date   Status Member Last intervention   4 619
     
    Hello,
    can you post screenshots of cpu-z please?

    try installing amd ryzen master to manage the cores.
    0
  3. Lyrei
     
    Voici l'image : file:///C:/Users/mouge/OneDrive/Documents/CPU-Z.PNG

    I will look for Ryzen Master.
    0
    1. jumulka Posted messages 12090 Registration date   Status Member Last intervention   4 619
       
      You need to either register on the site and upload the image, or host the image on a free image hosting service and provide the link.
      0
      1. Lyrei > jumulka Posted messages 12090 Registration date   Status Member Last intervention  
         
        Désolé, je ne peux pas afficher d'images.
        0
  4. flo88 Posted messages 28486 Registration date   Status Contributor Last intervention   Ambassadeur 5 168
     
    Hello

    Indeed, strange, what does it show in the task manager?
    Because if it’s the same, it is very likely that the BIOS version of the motherboard is the cause, the B550 chipsets are not native for the Ryzen 5xxxx
    --
    Signature
    Euskadi Ta Askatasuna
    0