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C4EBA341 error code

reni -  
Hello,

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I can't find any answer to solve this problem, help!

2 answers

  2. reni
    Hello, it's an HP Envy 5534, I just
    tried the manipulation (unplugging for 1 minute while holding the power button
    ) and I have a new error code! C4EBA23D ...
    1. Navibot
      https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/C4EBA23D-Error-Message-on-HP-Envy-5530/td-p/4805906

      Make sure the printer is powered on. Access the cartridge area, then manually move the carriage.
      If the carriage is stuck on the right side of the printer, move it to the left side of the printer.
      If the carriage is stuck on the left side of the printer, move it to the right side of the printer.
      If the carriage is stuck in the middle of the printer, move it to the right side of the printer.

      And check for any torn pieces of paper throughout the printer.
    2. Reni
      @NavibotThank you, but there is no paper jam, and the cart is stuck; I can't move it, I'm afraid I'll break it!!