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Panasonic Phone Settings

martina -  
 Sissi -
Hello,
I cannot receive calls or make calls with the Panasonic KX-TGK220FR landline phone. An icon with a crossed-out circle appears in brackets.
How can I fix this issue?
Thank you

Configuration: Android / Chrome 94.0.4606.85

6 answers

  1.
    martina238285 Posted messages 2 Status Member 3
     

    Hello, I put a picture with the icon in the bottom left that blocks the phone
    Thank you
    3
    1. baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention   14 395
       
      It's "Micro cut". You need to press the screen button located just below
      Follow the red arrow...
      0
  2. baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention   14 395
     
    So the problem isn't there... press again to remove "Silence".
    Have you reset the box?
    Curious the icon with a handset at the top left next to the "signal bars" indicating an ongoing communication.
    --
    Very difficult to catch a black cat in a dark room.
    Especially when it's not there...
    2
  3. baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention   14 395
     
    Hello,

    <===== Is this the icon?
    If so, it indicates the microphone is muted... you need to press the button located just below

    However, this does not explain the inability to receive calls or make them (other than the fact that you wouldn't be heard)
    If this device is connected to a router, reset it.
    To do this, unplug the power supply from the router for one minute, then turn it back on.
    --
    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...
    1
  4. IsaBdR
     

    Hello. I have the same problem. Did you find the solution?

    1
    1. baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention   14 395
       

      Hello

      "I have the same problem"

      Same issue on the same Panasonic phone? With this on the screen

      Icon "phone off the hook" in the top line indicating an ongoing call and in the bottom line icon indicating that you can mute the microphone...?

      How many handsets do you have?

      0
      1. IsaBdR > baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention  
         

        Yes exactly. A single headset.

        0
      2. Sissi > IsaBdR
         

        I have the same issue and still no solution.

        1
  6. baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention   14 395
     

    Try to disconnect everything...

    Base: power supply and telephone.
    Handset: remove the batteries

    If this handset is connected to a box, also cut the power to the box for a good minute.

    Then, restore everything to service

    It is very difficult to catch a black cat in a dark room.
    Especially when it isn't there...

    1
    1. IsaBdR
       

      Hello,

      I unplugged everything last night and plugged it back in this morning.

      No change.

      Dead?

      0
      1. baladur13 Posted messages 47339 Registration date   Status Moderator Last intervention   14 395 > IsaBdR
         

        Is the phone connected to a box?

        If so, have you turned it off for a good minute?

        This device is indicating that it is currently on a call... pressing the "Hang up" button does nothing?

        0
  7. martina238285 Posted messages 2 Status Member 3
     
    Yes, but when I press this button it puts it on mute.
    Thank you.
    0