Doctolib white screen

Jean.P_0967 Posted messages 3 Status Member -  
jeannets Posted messages 28440 Registration date   Status Contributor Last intervention   -
Hello, I have an iPhone 5se, everything works well, except when I try to open Doctolib, I get a white screen. Can someone help me access my account so that I can make my appointments with my doctors? Thank you for your help.

4 answers

  1. Jean.P_0967 Posted messages 3 Status Member
     
    So I need to update the iOS ....
    0
  2. jeannets Posted messages 28440 Registration date   Status Contributor Last intervention   Ambassador 6 609
     
    how do you manage to respond on this forum without internet..?

    It's not the iPhone... but its iOS that is too old... These new versions also serve to eliminate old hardware... for reasons other than the phone's functionality... We're getting there..!
    -1
  3. jeannets Posted messages 28440 Registration date   Status Contributor Last intervention   Ambassador 6 609
     
    You can try; but I don't think it will be enough...

    The iOS versions correspond to a specific iPhone model... but we can't evolve it to the point where an old one becomes like a young one... This is true for many things...

    You can try the updates without waiting too long... yours would be compatible with version 12.4 and the end is announced for the fall... so if you act quickly...
    https://story.backmarket.fr/compatibilite-ios-avec-iphone/2860/

    or at least iOS 11, see the video
    https://www.youtube.com/watch?v=yNtvnddkv74
    -1
  4. jeannets Posted messages 28440 Registration date   Status Contributor Last intervention   Ambassador 6 609
     
    Hello,

    try instead on your PC...

    I think your iPhone is too old for these apps. That's the problem.
    -3
    1. Jean.P_0967 Posted messages 3 Status Member
       
      Thank you. I don’t have the internet right now. But thank you, my iPhone must be too old indeed.
      0