Disappeared Instagram Posts
question.insta
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question.insta Posted messages 2 Status Membre -
question.insta Posted messages 2 Status Membre -
Hello,
After deactivating my Instagram account for nearly 2 years, I decided to reactivate it a week ago now. However, all my posts (photos, stories, etc.) have disappeared. They aren't in the archives or in the recently deleted items either. The irony is that when I download my Instagram data (settings --> security --> download data), my stories and posts are there. I really don't understand since I have always followed Instagram's terms of use. I sent a message to Instagram support (in the "report a problem" section) but have not received a response yet. Has anyone else found themselves in the same situation as me? If so, did the issue get resolved? What steps have you taken / do you advise me to take?
After deactivating my Instagram account for nearly 2 years, I decided to reactivate it a week ago now. However, all my posts (photos, stories, etc.) have disappeared. They aren't in the archives or in the recently deleted items either. The irony is that when I download my Instagram data (settings --> security --> download data), my stories and posts are there. I really don't understand since I have always followed Instagram's terms of use. I sent a message to Instagram support (in the "report a problem" section) but have not received a response yet. Has anyone else found themselves in the same situation as me? If so, did the issue get resolved? What steps have you taken / do you advise me to take?
2 réponses
Yeah, it's annoying. I've already sent emails to Instagram but got no reply (not surprising). So I think we'll have to start from scratch even though it's a pain! However, it's true that when you deactivate your account, you're supposed to get all your photos + stories back once the account is reactivated (regardless of how long), so I really don't understand. On this point, Instagram really dropped the ball.