Tortuga Roulette Wins

hpb -  
bazfile Posted messages 58483 Registration date   Status Moderator Last intervention   -
Hello*

I managed, with a lot of luck, to win 3000€ at the Tortuga casino on roulette. I wanted to withdraw 1000€, but the next day they had withdrawn everything, leaving me with my initial 300€. I would like to get help from the gaming police or elsewhere, who should I contact? Thank you.

7 answers

bazfile Posted messages 58483 Registration date   Status Moderator Last intervention   20 265
 
Hello,
you’re dreaming a bit too much, first of all hoping to make money from an online casino, and secondly thinking you can get your money back, well no you won't be able to do anything, this casino depends on the island of Curaçao in the Caribbean, no French or European jurisdiction is competent, in the future be less naive and keep your money.
A bit of reading https://www.gouvernement-du-casino.org/
--
bazfile
Moderator/Security Contributor.
a hello, a response, a thank you are always appreciated.
3
Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassadeur 14 519
 
Hello!!

You have excellent lawyers who can plead according to local law (Curaçao..).. Excellent but VERY expensive.. All based in Willemstad.. It's up to you to choose!

Be careful, some are very bad, you even wonder if they passed their final exams..

https://www.google.com/search?tbs=lf%3A1%2Clf_ui%3A2&tbm=lcl&q=Lawyer+Willemstad&rflfq=1&num=10&ved=2ahUKEwiMkOz_24fvAhUMIcUKHU9kAW0QtgN6BAgEEAc#rlfi=hd:;si:;mv:[[12.1450868,-68.8930103],[12.0997442,-68.9524461]];tbs:lrf:!1m4!1u3!2m2!3m1!1e1!1m4!1u2!2m2!2m1!1e1!2m1!1e2!2m1!1e3,lf:1,lf_ui:2

Good luck!

PS:

There is a Regulatory Body (Yes, yes..). The famous GCB, Gaming Control Board.. Check with them:

https://www.gamingcontrolcuracao.org/

Note: They don't speak French over there, so you’ll need to make a little linguistic effort:

Dutch, or Pidgin English if necessary..
2
Liam1617 Posted messages 2 Status Member 2
 
They are fucking thieves, I deposit 175 euros, it goes up to 800, they take over a week to validate my account and that's only because I chased them up, so I play again and lose, I deposit 300, deposit refused, in the end, they took the 300 from my account, I complain and they put it back in my online account, I play, I go up to 800 again, still impossible to withdraw because supposedly I didn't wager my bet but only 130 euros, even though I played for an hour and a half and I must have wagered my 300 euros several times, I sent screenshots of my gaming sessions, I write to them and they say I'll get a response within a day and still nothing, I go up to 1800 euros, still impossible to withdraw, it pissed me off, I played again and lost everything! A casino of thieves!
2
Medouneu75
 
Casino Tortuga scam
Hello
I have a problem with Casino Tortuga!
I deposited 50 euros in cashlib into the casino which was successfully debited but has never been credited to my account. Casino Tortuga acknowledged that the problem was technical and that they would refund me, but I have not heard back and they have closed my account. I have a screenshot of the chat showing their responsibility. Since then, I've had no news and it's impossible to contact them.
0
Medouneu75
 
How to make sure that clients no longer trust them and leave?
0
bazfile Posted messages 58483 Registration date   Status Moderator Last intervention   20 265
 

There is a very simple solution: to think a little more before getting into this kind of mess.

1
Tortugavoleur
 
Unsecured banking information
Casino Tortuga thief!!!!!!! And big security problem. They don't pay and don't refund, they stole money from me.
I deposited money, which was debited from my account and never credited to my Tortuga account. The security of your banking information is not guaranteed
To be avoided
They blocked me when I complained
Since then, no news at all.
0
Liam1617 Posted messages 2 Status Member 2
 
I signed up, I deposited 300€, it was debited from my account but never credited on the site. I complained, and after a week, they credited it to me. I went up to 500€ but couldn't withdraw. At 800€, still impossible. I wrote to them, and they replied that I hadn't wagered my initial deposit of 300€, but only 130€, even though I had played it several times... and I sent screenshots of my gaming sessions as proof! The next day I played again, went up to 1800€, still impossible to withdraw and no response to my other emails. I understood that I had been scammed, so I played everything again for the "fun" and lost it all. Thieves!!! No more online casinos, first experience and I won't go back, and I will do everything to ruin their reputation everywhere if it can prevent other people from getting scammed.
0
Ted
 

Hello, I also won quite a bit of money on the site but they blocked my account. They were supposed to unblock it weeks ago but still nothing, and I still haven't recovered my money. I think it's best to steer clear of this site. I also lost money at first, but everything was fine at that time. My conclusion is that if you lose it's okay, but if you win, you still lose anyway.

0