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Philips OLED TV crackling issue

Whann -  
 oceanee -
Hello,

I bought a Philips OLED Ambilight 55OLED803 a year and a half ago, and recently it has been crackling from time to time.
I have a soundbar connected to it via optical, but even when using the TV's speakers, it still crackles.
Does anyone have a solution, please?
Thank you.

1 answer

  1.
    madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
     
    Hello

    The noise is coming from the television, so it could be electronic.
    A TV that's a year and a half old is directly covered under warranty.
    Don't wait too long because in less than 6 months you won't have this warranty anymore.

    Best regards

    --
    "We swallow whole the lie that flatters us and we drink drop by drop a truth that is bitter to us."
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    1. oceanee
       

      I also have this problem, but I experienced it 2 weeks after buying the TV. The issue is that online it says it's completely normal, so I don't know what to do because I'm afraid to go there and they won't change it for me, because 500€ for it to crackle...

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