The limited profile of a Tcl television can be a real pain when the access code is not recognized. If that’s your case, there’s only one solution: a complete reset by going to settings / device preferences / and all the way at the end of the menu Recover or complete reset. Be careful, because once you’re in the unlimited profile after restarting the Android process, you only have 20 seconds to perform the manipulation before the system automatically switches you back to limited mode, which means you might, as I did, end up a bit frustrated before succeeding. Tcl, you really need to improve this!
But you're welcome, and try this: Press and hold the power button and the volume down button located under your TCL TV for a few seconds On some devices, depending on the Android version, the combination may be the power button and the maximum volume button. -- I call a spade a spade * *in French in the text