4WinKey software does not display an OS (stuck at the first step)

Solved
dreadsham Posted messages 24 Status Member -  
 Florentin -
Hello,

I bought the Ultimate version of the 4Winkey application to reset a lost password on a friend’s laptop (Model: ACER Aspire 315-54 / Windows 10).

For more information about the application, click the link below:
https://www.passfab.fr/purchase/buy-windows-password-recovery.html

I installed the application on my USB drive and tested the tool on a Desktop (Windows 10) and on a laptop (Windows 8.1) and it worked very well on both computers. See the photo below:

However, on my friend’s device the tool does not display the OS. See the captured photo:
Without the OS I cannot proceed to the next step and I think I’m missing something in the BIOS settings. Below are the BIOS Setup screenshots:
[Images of BIOS setup pages]

4 answers

  1. fabul Posted messages 42153 Registration date   Status Moderator Last intervention   6 066
     
    This is not a very good program.

    Their ISO is already created, the program only puts it on the USB drive or DVD...

    You can try to get a refund and buy Active@ Password Changer, or Lazesoft Recovery Suite

    If your friend's account password is not tied to a Microsoft account, you can use the free version of Lazesoft Recovery Suite; it does it.
    1
  2. fabul Posted messages 42153 Registration date   Status Moderator Last intervention   6 066
     
    Hi,

    At creation, did 4WinKey ask you if you wanted to add drivers (Drivers)

    They may be missing.
    0
  3. dreadsham Posted messages 24 Status Member
     
    Hi,

    No, the app doesn’t give you that option. It only lets you choose DVD or USB. See screenshot below:
    0
  4. dreadsham Posted messages 24 Status Member
     
    Hi,
    Thanks I will try to get a refund. I was able to solve the problem because my friend's account was a local account by following the video below:
    https://www.youtube.com/watch?v=RlXEWS5JQ9c
    I ultimately restored the utilman.exe that I had backed up!!!
    0
    1. Florentin
       
      Hello, I bought the same version as you but when I try to create a flash key it freezes. did you have the same issue?
      0