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Windows 10 password Thomson neo

Magicoz02 Posted messages 19 Status Membre -  
SATS_fr Posted messages 4849 Registration date   Status Membre Last intervention   -
Hello,
I have a Thomson Neo 14 edition Teddy Riner running Windows 10, and I have lost the password. When I select "forgot password," I get an error message saying "no drive is available." I would like to recover my data. Do you have a solution? If that's not possible, is there a way to reset it?
Thank you for your help.

2 réponses

Réponse 1 / 2
jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention   1 961
 
Hello
as a last resort
remove the hard drive and connect it to another PC to recover the data

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Magicoz02 Posted messages 19 Status Membre
 
Hello jfmimi
It's not possible to remove the hard drive; it's an SSD integrated into the motherboard.
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jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention   1 961 > Magicoz02 Posted messages 19 Status Membre
 
Is it an eMMC chip??
A piece of advice, never buy this kind of laptop!!
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Magicoz02 Posted messages 19 Status Membre > jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention  
 
Yes, but when you don't have a lot of money and it's just for office work and browsing, this type of PC is ideal. Still, I would like to know if there's a way to do something to unlock it.
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jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention   1 961 > Magicoz02 Posted messages 19 Status Membre
 
Certainly, but with these eMMC chips, at the slightest problem we get quickly stuck and in trouble.
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Réponse 2 / 2
SATS_fr Posted messages 4849 Registration date   Status Membre Last intervention   787
 
To recover your data, you have the liveCD option left: https://www.malekal.com/malekal-live-cd-reparer-depanner-pc-windows/

For reinstallation, provided that your eMMC is at least 64 GB:
https://www.microsoft.com/fr-fr/software-download//windows10
https://www.malekal.com/telecharger-installer-windows-10-2004/
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