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Windows 10 password Thomson neo

Magicoz02 Posted messages 19 Status Member -  
SATS_fr Posted messages 4849 Registration date   Status Member Last intervention   -
Hello,
I have a Thomson Neo 14 edition Teddy Riner running Windows 10, and I have lost the password. When I select "forgot password," I get an error message saying "no drive is available." I would like to recover my data. Do you have a solution? If that's not possible, is there a way to reset it?
Thank you for your help.

2 answers

  1.
    jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   1 929
     
    Hello
    as a last resort
    remove the hard drive and connect it to another PC to recover the data

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    1. Magicoz02 Posted messages 19 Status Member
       
      Hello jfmimi
      It's not possible to remove the hard drive; it's an SSD integrated into the motherboard.
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      1. jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   1 929 > Magicoz02 Posted messages 19 Status Member
         
        Is it an eMMC chip??
        A piece of advice, never buy this kind of laptop!!
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      2. Magicoz02 Posted messages 19 Status Member > jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention  
         
        Yes, but when you don't have a lot of money and it's just for office work and browsing, this type of PC is ideal. Still, I would like to know if there's a way to do something to unlock it.
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      3. jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   1 929 > Magicoz02 Posted messages 19 Status Member
         
        Certainly, but with these eMMC chips, at the slightest problem we get quickly stuck and in trouble.
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