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Code PIN Gigaset DX800A

Lisbon -  
baladur13 Posted messages 47354 Registration date   Status Moderator Last intervention   -
Hello,

I just bought 2 compatible handsets: I can't register them on the base; I don't remember the PIN code and I can't reset it. Can you help me? There's no Paging button.

Best regards

Configuration: Windows / Firefox 82.0

4 answers

  1. Lisbon
     
    Thank you all for your help. I called customer support (I don't think it's a premium rate number) and here's what they had me do to reset the PIN code:

    Press the MENU button (the 9 icons appear)
    Type *#05# (I saw System and the number 9 appear)
    Type 3762000 (you hear a beep): it's done, the PIN code is again four times 0

    This is for the old models that, like mine, do not have a "Record" button

    Have a nice day
    1
    1. baladur13 Posted messages 47354 Registration date   Status Moderator Last intervention   14 400
       
      Thank you for the feedback....
      We'll try to remember this for other similar cases.
      0
  2. Panth33ra Posted messages 23177 Registration date   Status Member Last intervention   Ambassador 2 357
     
    Hello,
    Try this method... https://www.coolblue.be/fr/conseils/modifier-code-pin-gigaset.html

    --
    ASUS ROG G752 VSK | QuadCore Intel i7 7700HQ | 32 GB-DDR4 | 2 M.2 SSDs 500 GB | 2 Seagate 2TB HDDs | GeForce GTX 1070M 8 GB | 17.3" Screen (120 Hz) | DirectX 12 | Windows 10 (x64)
    0
    1. Lisbon
       
      Thank you, I tried that too; how can I hold down a button that doesn't exist?
      0
  3. baladur13 Posted messages 47354 Registration date   Status Moderator Last intervention   14 400
     
    Hello,
    Indeed, there is no paging button but a conversation based on it to switch to "Registration Mode".
    Excerpt from the manual page 117 (119 of the PDF below):
    The manual: https://gse.gigaset.com/fileadmin/legacy-assets/CustomerCare/Manuals/DXx/DX800A_all-in-one/A31008-N3100-N101-2-7719_13-06-2016_fr_FR.pdf
    --
    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...
    0
    1. Lisbon
       
      Thank you for your reply, but I know this solution: my problem is the PIN code that is requested from me, which I do not know and do not know how to reset. No matter what I do, I am being asked for it and I am going in circles.
      0
      2. Lisbon > Panth33ra Posted messages 23177 Registration date   Status Member Last intervention  
         
        I tried to send them a ticket yesterday but it didn't work (let's just say I won't be able to install my 2 handsets ;-) I'll try again today, thanks.
        0
      3. baladur13 Posted messages 47354 Registration date   Status Moderator Last intervention   14 400 > Lisbon
         
        Have you tried the method provided in the link in message#1?
        My message#2 was only to respond to your question "No Paging button" and how to proceed once the Pin code has been reset without that button.
        0
  4. Pierr10 Posted messages 13843 Registration date   Status Moderator Last intervention   5 848
     
    Hello,

    Have you tried using the default PIN code: 0000?

    --
    What is well conceived is clearly stated,
    And the words to say it come easily.
    (Boileau)
    0
    1. Panth33ra Posted messages 23177 Registration date   Status Member Last intervention   2 357
       
      Very good Pierr10 !
      Many have the default code... 0000, especially phones and smartphones!
      0
    2. Lisbon
       
      Yes, I've tried everything, this one and plenty of others :-)
      0