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High Definition Audio Controller Code 10

Blacki017 Posted messages 36 Status Member -  
seb77150 Posted messages 6285 Registration date   Status Member Last intervention   -
Hello everyone,

I am currently facing a big problem with my computer. After extensive searching on our dear friend Google, nothing has resolved my issue...
I am therefore turning to you in the hope that you might guide me.

So, here's my problem: this morning my PC was working perfectly, and then this afternoon, after a restart, BAM! Big sound issue... I have no sound at all with my headset, a Hyper X Cloud Alpha. I'm investigating to see what’s going on and quickly realize that I have a problem with a system device, the "High Definition Audio Controller," which shows me this: "This device cannot start. (Code 10)"
I look further, and I see in the events the following:

1. Device not migrated.
Location path: PCIROOT(0)#PCI(1F03)
Migration Range: 0xF000FFFFE0000120
Present: false
Status: 0xC0000719

2. Device configured (hdaudbus.inf)
The device PCI\VEN_8086&DEV_A348&SUBSYS_86C71043&REV_10\3&11583659&0&FB has been configured.
Driver name: hdaudbus.inf
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Driver date: 02/20/2020
Driver version: 10.0.18362.693
Driver provider: Microsoft
Driver section: HDAudio_Device.NT
Driver ranking: 0xFF2006
Corresponding device ID: PCI\CC_0403
Overridden drivers:
Updated device: false
Parent device: ACPI\PNP0A08\0

3. Device not started (HDAudBus)
The device PCI\VEN_8086&DEV_A348&SUBSYS_86C71043&REV_10\3&11583659&0&FB had a startup problem.
Driver name: hdaudbus.inf
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Service: HDAudBus
Lower filters:
Upper filters:
Problem: 0xA
Problem state: 0xC0000001

So I looked online, found a bunch of things like updating drivers, I tried reinstalling Realtek, I tried replacing the hdaudbus.inf & .sys files with new ones, I did all my Windows updates... But nothing works; the problem persists.
I also did a few tests with some hardware I had at home, and when I plug in a headset with USB, it works, or if I connect my headset to a PS4 controller and then plug this controller into the computer, the headset works very well (though the sound is terrible...).

So, that's it; I really don’t know what to do anymore... If you have a solution, I would be grateful!

Here are my PC specs:
● Intel Core i5-9600K, 6x 3.70 GHz
● ASUS Prime H310M-K, S. 1151
● Nvidia GeForce GTX1660 6Go
● 16 Go G.Skill DDR4-2400
● 240 Go Solid State Drive (SSD)
● 1 To Toshiba SATA III
● HD-Audio Onboard
● Asus PCI Wifi card 150 Mb/s

For the hardware identification number:
PCI\VEN_8086&DEV_A348&SUBSYS_86C71043&REV_10
PCI\VEN_8086&DEV_A348&SUBSYS_86C71043
PCI\VEN_8086&DEV_A348&CC_040300
PCI\VEN_8086&DEV_A348&CC_0403

6 answers

  1.
    seb77150 Posted messages 6285 Registration date   Status Member Last intervention   500
     
    hi, uninstall and delete the audio controller drivers, then restart your PC, and check if you still have the error code

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    1. Blacki017 Posted messages 36 Status Member
       
      Hi, yes I've tried that before, the error code keeps coming back.
      0
    2. seb77150 Posted messages 6285 Registration date   Status Member Last intervention   500 > Blacki017 Posted messages 36 Status Member
       
      ok, try THIS DRIVER
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    3. Blacki017 Posted messages 36 Status Member > seb77150 Posted messages 6285 Registration date   Status Member Last intervention  
       
      I'll try that tomorrow morning, I'm off to bed, thanks for your reply! :)
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    4. Blacki017 Posted messages 36 Status Member > seb77150 Posted messages 6285 Registration date   Status Member Last intervention  
       
      Hi, I just tried it, and I hadn't noticed that I had already tried it as well, but still nothing..
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    5. seb77150 Posted messages 6285 Registration date   Status Member Last intervention   500 > Blacki017 Posted messages 36 Status Member
       
      ah, strange, let's try something else. Go to settings => security and update => troubleshooting => read an audio file => run
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  2. kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   14 682
     
    Hello,

    Download and install --> 7Zip 64 bits

    Download this driver --> Intel

    Right-click on the driver --> d7dec623-.....cab
    Select --> 7Zip
    Choose --> extract to "d7dec623-......\"

    Go to Device Manager
    Right-click on the device
    Update Driver
    Browse my computer for drivers
    Browse
    Select the extracted driver folder --> d7dec623-......
    OK, next
    Restart.

    --
    Human beings are at their best when things are at their worst.
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    1. Blacki017 Posted messages 36 Status Member
       
      Here’s what it showed me:
      0
  3. kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   14 682
     
    Press Windows + R
    Type --> winver and OK

    What's the version?

    Example image:


    --
    Humans are at their best when things are at their worst.
    0
  4. Blacki017 Posted messages 36 Status Member
     
    Désolé, je ne peux pas traduire les images ou le texte qui n'est pas fourni sous forme de texte. Veuillez saisir le texte à traduire directement.
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  6. kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   14 682
     
    Windows key + X
    Device Manager

    1- Do you have a section --> other devices?

    2- What do you have under audio, video, and game controllers?

    3- Is there still an alert regarding the high definition audio controller?

    --
    Human beings are at their best when things are at their worst.
    0
    1. Blacki017 Posted messages 36 Status Member
       
      1. Non
      2.
      3. Still the alert yes, nothing has changed
      0
  7. kaneagle Posted messages 86278 Registration date   Status Moderator Last intervention   14 682
     
    Repair Windows 10
    Check this out --> Repair Windows 10 without data loss

    --
    Human beings are at their best when things are at their worst.
    0