View original (French)

Starting issue with my Smart Krohler

Chafqaoui -  
Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   -
Hello,

I bought my Smart TV from the KROHLE brand about 4 months ago, and it gets stuck on the Smart TV startup logo.

Configuration: Android / Chrome 86.0.4240.75

1 answer

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 202
     
    Hello,
    Try unplugging everything, HDMI cables, antenna, and power socket, wait five minutes, and then plug it back in.
    If there's no result and if you have access to the menu, do a "reset" or "factory reset" or "initial setup" (see menu), but you'll have to redo the entire installation and settings.
    Otherwise, return to the seller as this TV is under warranty.
    --
    I call a spade a spade *
    *in French in the text
    0