Unauthorized sim card

thokatchu -  
madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   -
Hello,
I can no longer send messages or make calls.
In my notification bar, it says SIM card 1 unauthorized.

And when I turn my phone back on, it works again but 2 or 3 hours later the same message appears and I can't call or send messages.

Please help me.

Configuration: Android / Chrome 85.0.4183.81

1 answer

  1. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488
     
    Hello

    Is this a new SIM card? Is it a network-locked phone (sold with a subscription)?

    1) Restart the mobile
    if not
    2) Remove the SIM card, clean it with a bit of pharmacy alcohol and put it back in.
    If none of this works and the phone is not locked, ask your operator for a new SIM card.

    Regards

    --
    "We swallow whole the lie that flatters us, and we drink drop by drop a truth that is bitter to us."
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    1. thokatchu
       
      Hello, it must have been 1 or 2 weeks since I changed my SIM card because I changed my phone (bought at Boulanger).
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      1. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488 > thokatchu
         
        Nothing understood.
        1
      2. thokatchu > madmyke Posted messages 52304 Registration date   Status Moderator Last intervention  
         
        I changed my SIM card

        And I changed my phone

        I bought the phone at Boulanger
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      3. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 488 > thokatchu
         
        We don't really like SMS language here.

        Anyway, given what you're explaining, check with your operator or the store.
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