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Windows update won't install!

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juandesosua Posted messages 26 Registration date   Status Member Last intervention   -  
kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   -
Hello!
I received an update that refuses to install: Intel Corporation-Display- (26.20.100.7325)
because I'm being told that the current driver on my PC may be newer than the one Windows is trying to install. How can I prevent this update from continuously reappearing since it is not useful for my PC? Thank you for your help or suggestions. Jean

5 answers

  1.
    kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Content for you.
    Have a good day.

    --
    Human beings are at their best when things are at their worst.
    1
  2. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Hello,

    Is Windows up to date?

    Press Windows + R
    Type --> winver and OK

    What's the version?

    Example image:


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  3. juandesosua Posted messages 26 Registration date   Status Member Last intervention   2
     
    Hello!
    I have the 2004 version of Windows 10
    Operating system: 19041.264
    Thank you!
    0
  4. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Press Windows + R
    Type --> devmgmt.msc and OK.

    What do you have under display adapters?

    Give the hardware identification number of the graphics card
    Look at this --> Find the device identification number
    Post the number in your next message.

    Brand and model number of the PC?

    Is Windows 10 32-bit or 64-bit?

    Currently, what is the version and date of the driver?
    Example image:

    --
    Human beings are at their best when things are at their worst.
    0
  6. juandesosua Posted messages 26 Registration date   Status Member Last intervention   2
     
    Hello!
    Driver: Intel(R) UHD Graphics 620
    Driver Date: 2019-10-07
    Driver Version: 26.20.100.7325

    I have Windows 10 64 bits
    PC: Asus model: HANOCV19Y48843B
    Thank you!
    0
    1. juandesosua Posted messages 26 Registration date   Status Member Last intervention   2
       
      Hello again!
      I think I have solved the problem. I uninstalled the device and then reinstalled the driver manually. It seems to have fixed the issue, I hope. Thank you very much for the valuable time you spent helping me find the solution. I wish you a great week, amigo!
      0