Windows update won't install!

Solved/Closed
juandesosua Posted messages 26 Registration date   Status Membre Last intervention   -  
kaneagle Posted messages 86259 Registration date   Status Modérateur Last intervention   -
Hello!
I received an update that refuses to install: Intel Corporation-Display- (26.20.100.7325)
because I'm being told that the current driver on my PC may be newer than the one Windows is trying to install. How can I prevent this update from continuously reappearing since it is not useful for my PC? Thank you for your help or suggestions. Jean

5 réponses

kaneagle Posted messages 86259 Registration date   Status Modérateur Last intervention   14 669
 
Content for you.
Have a good day.

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Human beings are at their best when things are at their worst.
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kaneagle Posted messages 86259 Registration date   Status Modérateur Last intervention   14 669
 
Hello,

Is Windows up to date?

Press Windows + R
Type --> winver and OK

What's the version?

Example image:


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juandesosua Posted messages 26 Registration date   Status Membre Last intervention   2
 
Hello!
I have the 2004 version of Windows 10
Operating system: 19041.264
Thank you!
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kaneagle Posted messages 86259 Registration date   Status Modérateur Last intervention   14 669
 
Press Windows + R
Type --> devmgmt.msc and OK.

What do you have under display adapters?

Give the hardware identification number of the graphics card
Look at this --> Find the device identification number
Post the number in your next message.

Brand and model number of the PC?

Is Windows 10 32-bit or 64-bit?

Currently, what is the version and date of the driver?
Example image:

--
Human beings are at their best when things are at their worst.
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juandesosua Posted messages 26 Registration date   Status Membre Last intervention   2
 
Hello!
Driver: Intel(R) UHD Graphics 620
Driver Date: 2019-10-07
Driver Version: 26.20.100.7325

I have Windows 10 64 bits
PC: Asus model: HANOCV19Y48843B
Thank you!
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juandesosua Posted messages 26 Registration date   Status Membre Last intervention   2
 
Hello again!
I think I have solved the problem. I uninstalled the device and then reinstalled the driver manually. It seems to have fixed the issue, I hope. Thank you very much for the valuable time you spent helping me find the solution. I wish you a great week, amigo!
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