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Mr.stephane Posted messages 3 Status Member -  
Mr.stephane Posted messages 3 Status Member -
Hello,
For the past 5 hours, whenever I'm on my phone watching videos or anything else, the app closes and takes me to Google (hxxps://lawitrototlet.info/?tid=818992&cook=96a15320-bacc-41f7-b4bc-fe68c1a936eb&optid=805897&v=4.2) always (or almost) to the same address but not with the same ads; this is very annoying as I can't do anything without being bothered. I've tried running scans with an antivirus and didn't find anything. Can you please help me?
Awaiting your response, sincerely
Stephane

Configuration: Android / Chrome 78.0.3904.108

4 answers

Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
Hello/Good evening,

Here is the procedure to follow.
On the blue links, you will find explanatory tutorials with all the details to follow the steps.

1)
Fix the affected WEB browsers with issues:
(do not use zoek and perform a manual reset)

2) To check your computer for potential infections and to get an overall status of the system:

Follow the FRST tutorial by clicking on this blue link. (take the time to read carefully - everything is well explained there).

Download and run the FRST scan,
Wait for the scan to finish, a message will indicate that the analysis is complete.

Three FRST reports will be generated:
  • FRST.txt
  • Shortcut.
  • Additionnal.txt


Send these 3 reports to the website https://pjjoint.malekal.com/ and return with the 3 pjjoint links that lead to the reports here in a new response so that we can review them.

(The blue links lead to step-by-step explanatory tutorials, click on them for more precise instructions to follow).

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Please press a key to continue the disinfection...
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Mr.stephane Posted messages 3 Status Member
 
Hello, being on my phone I can't do the things you told me to do.
Best regards
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Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
Hello,

Check this out Shitty ads on Android tablets/mobile

Do a thorough cleanup of the last installed apps.
Use one of the suggested software to locate the ad agent.
If that doesn't help, reset the phone by following the manual.

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Please press a key to continue the disinfection...
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Mr.stephane Posted messages 3 Status Member
 
Already tried to install the recent applications, thank you very much for your help.
Best regards, Stéphane
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