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Flashing red and green freeplugs

Agathe1706 -  
 mtts2 -
Hello,

I received and connected my Freebox mini4k that I just got a month ago. However, I'm seeing a problem with my 2 Freeplugs: one is red and the other is flashing green (about 2 seconds) to no light (about 7 seconds). They are plugged into the same power strip and are properly connected. Additionally, I have tried to connect them
several times by pressing the light button on one and then the other.
They connect and turn green for both of them for a few minutes, then revert to the original situation.
I still have access to TV, but I assume it's not supposed to work like this. Does anyone else have the same issue as me and know how to solve it?
(I called Free who kindly sent me Peter)!

Thank you very much, everyone :)

2 réponses

Réponse 1 / 2
mtts2
 
The Freeplugs sometimes go into standby, that's the case with yours; indeed, if you have the TV on, it means there is communication between the Freeplugs. You're panicking for no reason, plus you said yourself that it works.
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