PC freeze ... forced to restart

Solved
bert de la speed Posted messages 883 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello everyone,
I’m reaching out to you today because I’m experiencing an issue that I don’t understand. My computer works normally until it suddenly freezes without warning and I have to restart it. I waited a significant amount of time (1 hour) to see if it would start working again, but it didn’t, so I had to restart. It has been happening almost every day for a week now.
Your help would be greatly appreciated.
I look forward to helpful responses, thank you in advance.
Best regards

--
There are only solutions... You just need to find the problems that go with them.

6 answers

  1. bert de la speed Posted messages 883 Status Member 110
     
    I uninstalled the software you mentioned and went through the various analyses using cmd, but surprisingly everything is fine.
    sfc /scannow didn't detect anything, and the same goes for DISM /Online /Cleanup-image /Scanhealth.
    However, since I started this topic, the problem hasn't occurred, so maybe it’s fixed (or maybe not). If it doesn't happen again until the end of the week, we can conclude that the issue is resolved.

    --
    There are only solutions... You just need to find the problems that come with them.
    2
    1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
       
      ok Maybe because of the heat =)
      0
  2. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
     
    No disk error either?

    You have VMware and you seem to be doing Java development.
    Isn't it when everything is open that it slows down?

    Or isn't it when Chrome is open?

    To clean up, uninstall.
    Not very useful and it clutters Windows.

    IDM Crack 6 and Pro
    CCleaner
    QuickTime
    Wargaming.net Game Center
    WinPcap
    World of Tanks


    ~~

    1) You can run a SFC check and repair

    Right-click on the Start menu, then Command Prompt (Admin).
    On the result, right-click then run as administrator.
    In the black Command Prompt window, type sfc /scannow in the window.
    See this image: https://www.malekal.com/wp-content/uploads/ouvrir-invite-commandes-administrateur-Windows10.gif

    It should tell you that the protection detected damaged items, which requires a restart to fix them. At that point, restart.

    Then, run a DISM Repair
    Still in the Command Prompt window, run these two commands successively.

    DISM /Online /Cleanup-image /Scanhealth
    DISM /Online /Cleanup-image /Restorehealth


    (be careful, there is a space in front of each command starting with / /Online /Cleanup-image etc)
    Make sure that the scan and repair complete without any errors.

    Restart the computer.
    Try to run the updates again, if it continues to crash, move on to the next step.

    --
    Please press a key to continue the disinfection...
    1
  3. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
     
    Hi,

    Follow these two steps:

    Install Speccy.
    Provide the CPU (processor) and GPU (graphics card) temperatures when you play a movie and monitor the maximum temperatures during computer use.
    Also check the hard drive (storage section) and the SMART data reported by Speccy, especially if the status of all disks is "good."
    See Speccy Tutorial for assistance

    To check your computer for potential infections and get a general state of the system:

    Follow the FRST tutorial by clicking on this blue link. ( take the time to read carefully - everything is well explained there ).

    Download and run the FRST scan,
    Wait for the scan to complete, a message will indicate that the analysis is finished.

    Three FRST reports will be generated:
    • FRST.txt
    • Shortcut.
    • Additional.txt


    Send these 3 reports to the website https://pjjoint.malekal.com/ and in return provide the 3 pjjoint links that lead to the reports here in a new response so that we can review them.

    (The blue links lead to step-by-step explanatory tutorials, click on them for more precise instructions to follow).

    --
    Please press any key to continue the disinfection...
    0
  4. bert de la speed Posted messages 883 Status Member 110
     
    Thank you for your response and your patience,
    With a movie running and speccy active, the temperature rises to a maximum of 63°

    Regarding FRST, here are the reports:
    FRST.txt --> https://pjjoint.malekal.com/files.php?id=FRST_20190724_p715u8s12w14
    Addition --> https://pjjoint.malekal.com/files.php?id=20190724_t8r913s15h10
    Shortcut --> https://pjjoint.malekal.com/files.php?id=20190724_r12v9t9c9w5

    Thank you in advance

    --
    There are only solutions... Just need to find the problems that go with them.
    0
    1. jfmimi Posted messages 13655 Registration date   Status Contributor Last intervention   1 932
       
      Hello
      your hard drive is full, not good
      maximum 75% full
      0
    2. bert de la speed Posted messages 883 Status Member 110
       
      Yes, recently I downloaded 2 series and as soon as I finish watching them, I delete them.
      0
  5. asteriot Posted messages 529 Registration date   Status Member Last intervention   113
     
    Hello,
    it can be anything and everything
    like a crashed update
    a corrupted software
    a RAM issue (run a memtest)
    a hard drive problem (crystaldiskinfo / crystaldiskmark)
    CPU / GPU issues (occt)
    .....
    0
  6. bert de la speed Posted messages 883 Status Member 110
     
    Thank you all for your help,
    As agreed, we are at the end of the week and the problem has not occurred again (the reason remains unknown to me) but the most important thing is that it is no longer happening so here I am marking the topic as resolved.
    Thanks again and have a good day.

    --
    There are only solutions... We just need to find the problems that go with them.
    0
    1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
       
      Perfect, have a great end of the weekend :)
      0