Crash de l'ordinateur en jeux Fermé

Question

, 
Bonjour,  voila maintenant plusieurs jours que mon ordinateur se coupe brutalement en jeux, que ce soit Fortnite, Rocket league et d'autres jeux, et ce, au bout de 45 mins, 1Heure environs.


dans le Journal d'evenements je reçois plusieurs erreurs de type " kernel power catégorie (63)  (70368744177664),(2) " 

je viens d'acquérir un écran samsung 27pouces en 144hz, que ce soit en display port ou HDMI, meme problème ( je ne sais pas si rapport il y a, je pose ca là au cas ou).

Par contre j'ai l'impression que des lors que je repasse sur un vieil écran 60hz, je n'ai plus ce problème ( j'ai l’impression du moins.)
ayant également échangé les RAM , en testant une par une, même problème.
j'ai fouillé bon nombres de posts sans aucune réponse.

J'ai décidé de faire un WHOCRASHED, comme vous l'avez souvent recommandé, mais ne sachant rien interpréter des résultats je me permet de vous envoyer le rapport ci dessous.

Vous remerciant de votre aide.


Configuration: Windows / Firefox 67.0

CrazyBaguette · Answer

System Information (local)
--------------------------------------------------------------------------------

Computer name: DESKTOP-RTSPMPE
Windows version: Windows 10 , 10.0, version 1903, build: 18362
Windows dir: C:\WINDOWS
Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., MAXIMUS VII HERO
CPU: GenuineIntel Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz Intel8664, level: 6
8 logical processors, active mask: 255
RAM: 8529661952 bytes (7,9GB)




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Crash Dump Analysis
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Crash dumps are enabled on your computer. 

Crash dump directories: 
C:\WINDOWS
C:\WINDOWS\Minidump

On Wed 19/06/2019 18:19:42 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061919-8703-01.dmp
This was probably caused by the following module: hal.dll (hal+0x477E8) 
Bugcheck code: 0x124 (0x0, 0xFFFFE7824DA13028, 0xBF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). 
This is likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Wed 19/06/2019 18:19:42 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10) 
Bugcheck code: 0x124 (0x0, 0xFFFFE7824DA13028, 0xBF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\pshed.dll
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote d’erreurs matérielles spécifiques à une plateforme
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). 
This is likely to be caused by a hardware problem. 
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 





--------------------------------------------------------------------------------
Conclusion
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2 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you. 


Read the topic general suggestions for troubleshooting system crashes for more information. 

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further. 





Configuration: Windows / Firefox 67.0

Crash de l'ordinateur en jeux

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