Locked TV keyboard

Lilie -  
jeannets Posted messages 28370 Registration date   Status Contributor Last intervention   -
Hello,
I have a flat screen TV from the brand Nasa, and when I try to change channels using the TV buttons, I get a message that says "keyboard locked," knowing that my remote control is unresponsive. I would need help, please?

Configuration: Android / Chrome 71.0.3578.99

3 answers

jeannets Posted messages 28370 Registration date   Status Contributor Last intervention   Ambassadeur 6 598
 
Hello,

I believe that NASA is not a TV brand..?? But a TV channel, otherwise give us the exact model..

If the keyboard is locked, there must be a reason..?? And the remote control may need new batteries...
All of this seems to lack seriousness... and I can't quite see what kind of help could be provided in this case.
4
Lilie
 
Too bad I can't provide a photo because the TV is indeed from the NASA brand (model: LTV058A) and no, I'm not talking about the television channel.
The batteries are new.
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jeannets Posted messages 28370 Registration date   Status Contributor Last intervention   6 598
 
To upload a photo, it's possible, you need to be registered... otherwise you can go to the website cjoint.com, upload your photo there and give us the link here to see your photo.

However, that photo needs to be useful, showing something technically relevant... In any case, your references do not exist on the web and your TV model does not either... We can only find the collective agreements of a repair company named NASA... but no television.
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jeannets Posted messages 28370 Registration date   Status Contributor Last intervention   Ambassadeur 6 598
 

...

I hear your words, even though there are some confusions in the language..!

The remote control may not work...? Is it infrared..? or another technology..?

For the infrared, we can check if it sends signals by placing it in front of the lens of a camera (or smartphone)... we press a button; and a blinking light should appear on the screen... That is an indication.

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