MP4 Reset

jam2637 Posted messages 12 Status Member -  
MPMP10 Posted messages 47189 Registration date   Status Member Last intervention   -
Hello,
Following a mishap caused by a virus deletion, MP4 no longer displays when requested in the received mail and returns an error. Can we find a free software to reset the MP4 functions? I am on W7.
Thank you in advance.
Best regards,

Jacques

4 answers

fermiparadoxx Posted messages 11454 Registration date   Status Member Last intervention   6 107
 
Hello,

What is an "MP4 function" for you in a "Office" forum?
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MPMP10 Posted messages 47189 Registration date   Status Member Last intervention   18 905
 
Hello,
What is the exact reference for this MP4 player?

--
The enemy is stupid: he thinks we are the enemy when it is actually him!
Pierre Desproges
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jam2637 Posted messages 12 Status Member
 
Hello again,
As a beginner in computing, I expressed myself poorly and I apologize for that. I will explain my problem more simply:
I received an email from a friend which includes a video to download. At the bottom of the page, I click on the MP4 link (since there is no preview). Then I save it and return to my page. Once the necessary time has elapsed, I click on MP4 just as I have done before in other emails, and I receive this message: Server execution failed. I don't know what to do anymore, which is why I am reaching out. Thank you in advance for helping me.

Sincerely,

Jacques
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MPMP10 Posted messages 47189 Registration date   Status Member Last intervention   18 905
 
" Server execution failure "

So there is an internal issue with the email server in question, so there's not much to do except wait...
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jam2637 Posted messages 12 Status Member
 
Thank you for your prompt response, and maybe after another follow-up, everything will be back on track! ...

Have a good evening,

Jacques
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MPMP10 Posted messages 47189 Registration date   Status Member Last intervention   18 905
 
You're welcome, that's what we're signing up for...
Have a nice evening to you too.
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