View original (French)

USB TV Issue - LG

Solved
chrissyvdl Posted messages 218 Status Member -  
jeannets Posted messages 28402 Registration date   Status Contributor Last intervention   -
Hello

I don't know if I'm in the right forum. I have an LG TV Model 43LG5400 and I'm having problems with the USB port. I can't see the USB input on my TV, it's like it doesn't recognize the flash drive very often. And when I plug in the drive, options pop up asking if I want to play photos or music, but when I click on those icons, nothing happens. I've checked the instructions in the manual and I've also tried my USB drives on my friend's TV and they work fine.

I can't even see the files from my cell phone when I plug it in.

Once I plugged in the drive and I saw and heard my music. The problem seems very difficult because it's not consistent. Very often, the TV doesn't recognize the USB port.

Thank you.

2 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 202
     
    Hello,
    Some TVs "digest" USB drives poorly, due to speed issues in reading/writing, try an external hard drive
    Excerpt from the manual:
    Using a USB storage device -
    warning
    • If the USB storage device has an automatic recognition program or uses its own driver, it may not work.
    • Some USB storage devices may not work or may work incorrectly.
    • Only use USB storage devices formatted with the Windows FAT32 or NTFS file system.
    • For USB external hard drives, it is recommended to use devices with a rated voltage below 5V and a rated current below 500mA.
    • It is recommended to use USB drives of 32GB or less and USB hard drives of 2TB or less.
    I call a spade a spade *
         *in French in the text
    7