Problème Démarrage Windows XP

Fermé
alain08090 Messages postés 7 Date d'inscription mercredi 8 août 2007 Statut Membre Dernière intervention 6 septembre 2007 - 6 sept. 2007 à 13:53
alain08090 Messages postés 7 Date d'inscription mercredi 8 août 2007 Statut Membre Dernière intervention 6 septembre 2007 - 6 sept. 2007 à 14:02
J'ai un HP Pavilion 744 fr sous XP Familiale SP2.

Après réinstallation de Windows + pilotes fournis sur le site HP, dès que mon pc est débranché électriquement, ou après arrêt important, Windows ne démarre plus !!! J'ai l'écran Windows XP avec la barre de défilement, puis il s'arrête et redémarre : impossible de le faire redémarrer.

J'ai bien tenté de réparer mais résultat identique.

J'ai reformaté, réinstallé Windows (5 fois) et le résultat est toujours le même.

Je ne sais plus quoi faire !!! quelqu'un aurait il une solution ?

Merci d'avance. Cordialement.

Je vous fournit un dump suite à un plantage (peut-être que cela peut vous servir).

Microsoft (R) Windows Debugger Version 6.7.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini090407-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a620
Debug session time: Tue Sep 4 11:18:50.031 2007 (GMT+2)
System Uptime: 0 days 0:00:10.593
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
........................................................................................................
Loading User Symbols
Loading unloaded module list
..
Unable to load image win32k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, bf811df4, f6c56e44, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

Probably caused by : win32k.sys ( win32k+11df4 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: bf811df4, The address that the exception occurred at
Arg3: f6c56e44, Trap Frame
Arg4: 00000000

Debugging Details:
------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.


MODULE_NAME: win32k

FAULTING_MODULE: 804d7000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 45f013f6

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - L'instruction "0x%08lx" emploie l'adresse m moire "0x%08lx". La m moire ne peut pas tre "%s".

FAULTING_IP:
win32k+11df4
bf811df4 0300 add eax,dword ptr [eax]

TRAP_FRAME: f6c56e44 -- (.trap 0xfffffffff6c56e44)
ErrCode = 00000000
eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=00000000 edi=f6c5715c
eip=bf811df4 esp=f6c56eb8 ebp=f6c57110 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
win32k+0x11df4:
bf811df4 0300 add eax,dword ptr [eax] ds:0023:00000000=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: WRONG_SYMBOLS

BUGCHECK_STR: 0x8E

LAST_CONTROL_TRANSFER: from bf82447d to bf811df4

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
f6c57110 bf82447d f6c5715c 00000002 00000004 win32k+0x11df4
f6c57154 bf84bce7 e14e89c8 00000002 00000004 win32k+0x2447d
f6c57184 bf8bd777 0101003a 00000002 00000004 win32k+0x4bce7
f6c571ac bf885e53 0101003a 00000002 00000004 win32k+0xbd777
f6c571d8 bf885d89 0101003a 00000000 00000000 win32k+0x85e53
f6c5729c bf885b03 0101003a f6c572d4 00000001 win32k+0x85d89
f6c572ec bf8852af e148cff8 bf9aa5a0 00000000 win32k+0x85b03
f6c574f4 bf88dfdd e148cff8 00000000 00000001 win32k+0x852af
f6c57520 bf88084e 82d170d8 7ffdfc0e 010119c2 win32k+0x8dfdd
f6c5779c bf881e8b f6c57818 00000001 02000000 win32k+0x8084e
f6c57d40 804de7ec 0006f658 02000000 000000a8 win32k+0x81e8b
f6c57d64 7c91eb94 badb0d00 0006f624 00000000 nt+0x77ec
f6c57d68 badb0d00 0006f624 00000000 00000000 0x7c91eb94
f6c57d6c 0006f624 00000000 00000000 00000000 0xbadb0d00
f6c57d70 00000000 00000000 00000000 00000000 0x6f624


STACK_COMMAND: kb

FOLLOWUP_IP:
win32k+11df4
bf811df4 0300 add eax,dword ptr [eax]

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: win32k.sys

SYMBOL_NAME: win32k+11df4

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
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2 réponses

psychofury Messages postés 228 Date d'inscription lundi 3 septembre 2007 Statut Membre Dernière intervention 4 octobre 2007 18
6 sept. 2007 à 13:54
ta regarder si ta memoire ete bonne?? (memtest)
0
alain08090 Messages postés 7 Date d'inscription mercredi 8 août 2007 Statut Membre Dernière intervention 6 septembre 2007
6 sept. 2007 à 14:02
Je n'ai pas testé avec memtest, mais j'ai 2 barrettes mémoire de 512Mo et j'ai tenté de démarrer avec la 1ère puis la seconde barrette sans succès.

Merci de ta collaboration
0