Stuck in Windows recovery

Solved
Xan -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,

I have an MSI GP62 6QF laptop running Windows 10.

I tried to do a factory reset using MSI recovery system, but after a few seconds I got the error "Reagentc.exe set OS image false" and then "Windows recovery failed! If you wish to recover it again, please reboot later.".

The problem is that I can no longer access the desktop, as the laptop now boots into Windows system recovery.

Can anyone help me?

1 answer

Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
Hello,

Reinstall Windows 10 from an installation media.

Reinstall Windows 10 without formatting:

Follow this tutorial that explains how to install Windows 10: how to install Windows 10.
All the steps are provided from A to Z with tips at the end to secure Windows 10.

The steps are roughly as follows:
If the USB drive doesn’t work, try making a new one with Rufus: how to download Rufus - see this tutorial for details: how to create a Windows installation USB drive
  • Follow the prompts to install Windows 10.
  • Choose custom (not upgrade)
  • During the partition phase, select the main partition and click next.
  • The installer will inform you that Windows is already present and will offer to move it.
  • Follow the Windows installation procedure using the tutorial above.


Just don't format.

Your user data will be copied into a subfolder of C.

Once Windows is installed, I advise you to follow these tips to properly configure and use Windows: Tips after reinstalling Windows.

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Please press any key to continue the disinfection...
2
Xan
 
Thank you very much!

It worked very well, the only downside is that I didn't have a Windows PC to create a bootable USB drive, so I looked around a bit and found the woeusb package (https://aur.archlinux.org/packages/woeusb-git/) for Arch Linux that works great.

Thank you also for your blog, very interesting!
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Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711 > Xan
 
You're welcome,

there are other programs on Linux otherwise: https://www.malekal.com/creer-cle-usb-bootable/ :)
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