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Messenger issue new phone

nath698 Posted messages 2 Status Member -  
VincentVolta Posted messages 516 Registration date   Status Member Last intervention   -
Hello,
I recently acquired a new phone while keeping my phone number. I erased all the data from my old phone. However, on my new phone, when I enter my phone number, it creates a new account. How can I recover my old account, please? This is very urgent.
Best regards.

1 answer

  1.
    VincentVolta Posted messages 516 Registration date   Status Member Last intervention   164
     
    Hello,

    Android? I'm assuming yes ^^

    For Android, it's suggested when entering the information... After entering the security key from memory (at least it's before accessing the pre-installed basic apps at purchase). We can recover everything identically, but it's a fail for you...

    With the same Gmail => Google Play Store => my games apps => 3rd tab (library) hoping you haven't emptied it...
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    1. nath698 Posted messages 2 Status Member
       
      no unfortunately I have an iphone ... and before deleting everything on my old phone I checked the settings and nothing was offered to me ..
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    2. VincentVolta Posted messages 516 Registration date   Status Member Last intervention   164
       
      Is the new one possible too? iOS or Android?
      0
    3. nath698
       
      how do we do it?
      0
    4. VincentVolta Posted messages 516 Registration date   Status Member Last intervention   164
       
      Move to Android - Artur Jaszczyk => iOS to Android
      Movr to iOS - Apple => Android to iOS

      They're applications ;)
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